User rejection is one of the major risks for projects in safety critical domains such as Bluelight, Railway, Air Traffic Control, etc… – Control Rooms. More than 70% are suffering from it. It is eroding budgets and stretching time schedules. This risk can be eliminated if treated professionally. Frequentis has researched the reasons, developed the tools and gained experience in doing so. Using a specific user centric design process we have excellent success not only to deliver our own projects in all safety critical domains, also several customers were able to save money through our expertise to ensure User Acceptance.
Theodor is a distinguished expert for Human Performance in Safety Critical Environment. He worked for Air Traffic Management, Blue-light Organizations, Rail and Maritime control rooms since more than 25 years. He was responsible for Controller Working Positions in the EC´s Single European Sky Research Project. Numerous publications carry his name.
Today Theodor is heading the Control Room Consulting department of Frequentis.