Supported by
Meet Up
Casual Get-Together
15. October @ Gösser Bräu Check-In in advance and enjoy an evening with fellow UX-enthusiasts the night before the congress!
Beyond CX 2019 | Conference
One Day Conference
15. October @ Messe Congress Graz Discover how the world’s most lateral thinkers from different areas create breakthrough experiences by uncovering unique and actionable insights.
The UX Strategy Business Modell Canvas
Workshop by Clemens Lutsch
15. October @ Messe Congress Understand UX as a strategic approach and push for ROI of UX by employing the idea of the Business Model Canvas.
UX BURNER – Applied Lean-UX for Agile teams
Workshop by Gowtham Nedunchezhian
15. October @ Messe Congress Take this holistic framework and unify UX design and Scrum by fostering creativity, collaboration and shared understanding.
Mastering Conversational AI (Chatbots and Voice-Assistants aka Alexa)
Workshop by Sascha Wolter
15. October @ Messe Congress Understand the opportunities of Conversational AI (like Alexa) and learn to build great ones.
Customizing the Google Design Sprint
Workshop by Vivian Gomes
15. October @ Messe Congress Develop hypotheses, prototype ideas and test rapidly with little investment in an environment as real as possible.
AI & Machine Learning for UX Designers
Workshop by Ramy Nassar
15. October @ Messe Congress Understand how machine learning is changing UX and how to design solutions that leverage it.
UXQCC Foundation Level Certification
Training by Verena Seibert-Giller
14. - 15. October @ Hotel Roomz, Graz Acquire knowledge that assures proficiency in definitions and background about human perception, hci and software-ergonomics.
eCommerce \ Hall 12
eCommerce \ Hall 12
08:00 - 10:00 \ Check-In Area \
Check In
09:00 - 10:00 \ Hall 1 \ Alex Wright - Instagram
Practical Futuring
10:15 - 11:00 \ Jürgen Blematl - aurena.at
Thrill me! User Excitement: How to compete global player in e-commerce
11:00 - 11:15 \
Break
11:15 - 12:00 \ Jürgen Blematl - aurena.at
Breakout Session: eCommerce
12:00 - 13:00 \ Gallery \
Lunch Break
13:00 - 13:45 \ Steve ‘Buzz’ Pearce - Skyscanner
Lessons learned creating a marketplace
14:45 - 15:15 \
Break
14:00 - 14:45 \ Verena Artinger - willhaben.at
Sustainability and E-Commerce – Creating a Shopping-Experience on a Second Hand Marketplace
15:15 - 16:00 \ Ramy Nassar -
AI and personalization in modern e-commerce
16:15 - 17:00 \ Hall 1 \ Gülay Birand - Facebook
Navigating the path to Product Excellence (PE)
Software Development \ Hall 11
Software Development \ Hall 11
10:15 - 11:00 \ Oliver Pitsch - eTrusted
UX in an Agile World – The 2019 Update
11:15 - 12:00 \ Jared Huke - Daito Design
Transforming energy: user center design as a catalyst for innovation
13:00 - 13:45 \ Jared Huke, Clemens Lutsch
Breakout Session: Software Development
14:00 - 14:45 \ Gianluca Vitale - AVL
The Change Journey: from technology driven to design oriented in a B2B company
15:15 - 16:00 \ Clemens Lutsch - Centigrade GmbH
User Requirements – Prioritization and Weighting as a core strategy in UX
Autonomous Driving \ Hall 10
Autonomous Driving \ Hall 10
10:15 - 11:00 \ Carol Smith - Carnegie Mellon University
On the Road: Best Practices for Autonomous Experiences
11:15 - 12:00 \ Paolo Pretto - Virtual Vehicle Research Center
Fluid automated driving experience
13:00 - 13:45 \ Daniel Keller - Luxoft
The Mobility Revolution: Enhancing the Relationship with Your Car
14:00 - 14:45 \
Breakout Session: Autonomous Driving
15:15 - 16:00 \ Christoph Grabmaier - Bertrandt/BMW
Checks and Balances: A process for evaluating the usability of automated vehicle HMIs
UX Strategy \ Hall 2
UX Strategy \ Hall 2
10:15 - 11:00 \ Niveen Sayeed - Medallia
No More Reports! How to create impact with UX Research
11:15 - 12:00 \ Ben Anyasodo - Research Consultant
A UX Strategy that works: exploring the components of a good UX strategy in private and public sectors
13:00 - 13:45 \ Vivian Gomes - Human Factors Research & Design
Inclusive UX – Have you covered everyone?
14:00 - 14:45 \ Reinoud Bosman - Philips Design
Design for Healthcare
15:15 - 16:00 \ Ben Anyasodo - Research Consultant
Breakout Session: UX Strategy
Masterclasses \ Hall 3
Masterclasses \ Hall 3
19:00 - 23:00
Networking Dinner
Visual Design \ Hall 12
Visual Design \ Hall 12
08:00 - 09:30 \ WUC North \
Styrian Networking Breakfast
09:30 - 10:15 \ Clemens Posch - Parkside
Design-Ops: Establishing Operational Excellence and Designing for Scale
10:15 - 10:30 \
Break
10:30 - 11:15 \ Joe Lanzisero - Lanzisero
Fine Tuning the Magic
11:15 - 11:30 \
Break
11:30 - 12:15 \ Illya Pavlov and Mariia Norazian - Grafprom studio
First You Watch the Pictures
12:15 - 13:15 \ Gallery \
Lunch Break
13:15 - 14:00 \ Skot Carruth - Philosophie
The future is dark… but is it still usable?
14:30 - 15:15 \ Hall 1 \ Vandhana Bhaskaran - Emirates Group
Creating a movement with Design: a practical guide from a design leader
15:30 - 16:15 \ Hall 1 \ Leland Hepler - Boston Dynamics
UX for Up Close and Personal Robots
16:15 - 18:00 \ Messepark, Graz \
Closing with Keistn & Sturm
UX & AI \ Hall 11
UX & AI \ Hall 11
09:30 - 10:15 \ Simon Rosenqvist - Combine A/S
Designing and developing a personality for AI and robots. Why? How? What?
10:30 - 11:15 \ Adi Mazor Kario - ExStrategy- Experience Strategy
Talk to me: Now, Future & Best Practice for Voice UX
11:30 - 12:15 \ Dave Boon - BAE Systems Applied Intelligence
Trust and Decision Making in Human Centered AI
13:15 - 14:00 \ Bruce Horn - Independent Consultant
Learning Interfaces
UX & Robotics \ Hall 10
UX & Robotics \ Hall 10
09:30 - 10:15 \ Pawel Lenart - Tricentis RPA
Canceled: How Robotic Process Automation and UX/UI have impact on each other
10:30 - 11:15 \ Tim Scanlon - ABB
Digital Delta: Reimagining Customer Co-Creation Experience
11:30 - 12:15 \ Astrid Weiss - TU Vienna
Creating meaningful service robots: What we have learned from first-wave social robots
13:15 - 14:00 \ Vimal Govind - Genrobotic Innovations Pvt Ltd.
UX Driven Rehabilitation & Training in Robotic, Exoskeleton & Automation Industries
UX Strategy \ Hall 2
UX Strategy \ Hall 2
09:30 - 10:15 \ Stefan Bauer - Talent Garden Austria
Eight learnings from institutionalizing UX in an organization from scratch
10:30 - 11:15 \ Trip O’Dell - Dark Matter
Design and Dark Matter, how to connect storytelling and business outcomes
11:30 - 12:15 \ Klaus Hofer - CAT-i
UX and the Science of Industrial Safety!
13:15 - 14:00 \ Dagmar Wehr, Hanna Köhler
Inclusive Design – How to greatly improve people’s lives by doing your job a little better
