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British best practice: Government Service Design Manual

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“Deep understanding of your users’ needs is crucial for building a successful digital service.” – www.gov.uk

The british Government created a manuel which give information about user needs, proposition and user stories.

Link to Gov.UK

Furthermore they also published a more detailed guidance about writing user stories.

Link to ‘Writing User Stories’

In their Blog ‘Government Digital Service’ they write about meeting the needs of businesses – very readable!

https://gds.blog.gov.uk/2012/10/16/meeting-the-needs-of-businesses/

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