British best practice: Government Service Design Manual
“Deep understanding of your users’ needs is crucial for building a successful digital service.” – www.gov.uk
The british Government created a manuel which give information about user needs, proposition and user stories.
Furthermore they also published a more detailed guidance about writing user stories.
Link to ‘Writing User Stories’
In their Blog ‘Government Digital Service’ they write about meeting the needs of businesses – very readable!
https://gds.blog.gov.uk/2012/10/16/meeting-the-needs-of-businesses/
Tags: digital service, Government, manual, Service Design, UK, user story
