A. Email address is in the system.
If everything goes well you show now recieve a email to this address with a magic link to reset your password. After clicking the link in the mail you can set a password for your next login and join the conference.
Attention: Please check your spam! We got a lot of reports that this mail ends up in the spam filter.
If everything works out you should end up at this screen:
In case your Swapcard App is in french here is how to fix it:
Open the menu on the top right
Change Language with the dropdown
Enter your account data and we will send you a link to reset your password.