Tag Archives: Customer Experience

Customer Experience becomes more popular in many countries, on the other hand User Experience is dead and a hype at the same time. And Usability? Who really knows the difference between those human centred design wordings? Because all the human centered topics become more focused in industry I see blog entries and questions. What’s the […]

Keywords: Innovation · Design · Thinking · User Experience · UX Toolbox · Customer Experience The NI© Needs Innovation Model is a structured customized approach for product and service development. Is it magic or a jack of all trades? The Needs Innovation Model can best be understood as a combination of various established concepts, models […]

Russ Wilson Best conference I’ve been too in a long time! Speakers were amazing and Hannes Robier did an AMAZING job organizing the event and entertaining everyone! LinkedIN Oct, 2016

We are searching for new trends in eCommerce, in Development in User Centred Design. But what will be the next. Customization? Personalization? New Design? New way of Communication? Maybe it will be a combination of all. Maybe it is a running change of everything? Maybe we we are only waiting for the big player and […]

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