Tag Archives: Service Design

I was asked to give the opening keynote speech at World Usability Congress in 2015 and it was one of the best-organized conferences I’ve attended in many years. The organizers gracefully fused technology and user experience design into a fluid and impactful conversation. The quality and diverse range of speakers was incredible, and I was […]

Arne van Oosterom and the DesignThinkers Academy: The Role of Design in Value Co-Creation and Innovation We are looking forward to the workshop @ WUC14 Explore and design your business in 90 minutes with our Startup Canvas. A design driven framework, and process to use when building a value driven business or to see your business […]

“Deep understanding of your users’ needs is crucial for building a successful digital service.” – www.gov.uk The british Government created a manuel which give information about user needs, proposition and user stories. Link to Gov.UK Furthermore they also published a more detailed guidance about writing user stories. Link to ‘Writing User Stories’ In their Blog […]

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