As UX practitioners, we need to cultivate a number of soft skills on a daily basis. Amongst others: empathy and deep listening, the ability to work effectively within a group, lateral thinking and storytelling.
In improv theatre, actors need to manage the unexpected, working together to create a show without a script. The techniques they use are very valuable for tackling some of the skills we need to improve.
During this workshop we’ll learn by doing, improving while experimenting ourselves through games and practical exercises.
Each one will shed a light on one or more aspects of our profession and practice.
After each round of exercises we’ll spend some time debriefing, to share our thoughts and feelings about what we just saw and reflect about the possible impact on our work approach.
The workshop is suitable for any UX, IA professionals, developers, product managers and anyone working in the digital and service design field.
It requires a light physical activity where most of the time we’ll be standing up or sitting on the floor.
Raffaella is UX researcher and designer since 2009, Raffaella has a scientific background in agriculture and told her story towards UX at EuroIA 2012. She is based in Rome and works as a freelance consultant on national and international projects dealing with user research, usability testing, UX design, co-design and facilitation. She is also partner of Usertestlab and UX Fellows networks.
Amongst her clients: Fiat Chrysler Automobiles, Banca Credem, Sony, Fastweb, Erg, BNP Paribas and the European Commission.
In the UX/IA community, Raffaella coordinates the Rome UX Book Club and is a board member of the Italian Association for Information Architecture (Architecta). She is also Country Ambassador for Italy at EuroIA. In her spare time, she is a passionate fantasy reader, an appreciated cook and is a cosplayer exploring the Steampunk movement.
Alessio is a Software Designer, facilitator and ScrumMaster.
He spoke at several international events and conferences about mobile and UX.
As Improv actor he played in several improv comedy shows in Italy and at Edinburgh Fringe Festival in 2013.
He’s facilitator for the Codesign JAM-Roma and cofounder of the Cork UX Book Club.