Especially in situations – where the user finds himself in a highly dynamic and often unpredictable environment – where decisions are driven by assumption rather than precise implication – where checklists fail due to fuzzy parameters – there is no time and willingness to concentrate on the handling of the supporting tools and devices. In simple words: they have to work. Simplified functionality and underlying system complexity are often opposing challenges and the HMI is dramatically reduced to few interaction options in consequence of the application scenario. A good UI design has to focus on these special requirements to minimize and eliminate additional stress factors due to the device handling. This requires a deep understanding of the underlying workflow.
Such requirements and important key features are identified and examined in this presentation using the example of the remote video collaboration solution D.A.R.V.I.N.
Mario Schwaiger was born 1968 in Reutte/Tyrol and studied Information and Computer Engineering at the Technical University in Graz. He started his entrepreneurial career as a self-employed system developer in the production field where he gained his industrial experience especially in control and automation. Besides two additional companies Mario Schwaiger founded the company SPINTOWER in 2008 which focuses on the development of mobile and secure video collaboration solutions. The company won several prices for D.A.R.V.I.N, among other awards the Austrian State Prize 2015 in the category “Enterprise Services” and the World Summit Award 2016 of the United Nations.