The e-commerce industry is dramatically increasing all around the world especially South East Asia due to completely Internet infrastructure. According to the Statistics Portal report, the revenue of E-commerce amounts to 1.7 billion USD in 2018. Most of the key players (Eg. Amazon, Alibaba)are not only investing but also expanding their business to the other markets directly. Cross-continent business is not easy to get world user insight by traditional interview, therefore the remote UX data-driven solution will be a trend to collect world data to dig deeper user insight.
Aldrich Huang is an entrepreneur, a co-founder of UXTesting, his first company, founder of SavvyUXer, as well as organizer of the Savvy UX Summit. He has worked in the field of legal, business development, and customer experience for several years, and he firmly believes that better user experience will bring joy to your users.