Katharina Seke & Rene Pachernegg

Ignorance is no excuse. UX and the General Data Protection Regulation.

Wednesday, October 17th

11:10 - 11:55

Key Learnings

  • Learn about the main central aspects of the GDPR influencing UX, privacy by design/privacy by default
  • Evaluate software systems for GDPR compliance and to recognize non-compliant aspects of user interfaces
  • Understand which strategies and patterns can be applied to the GDPR.

At the time of the WUC, the “REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC” (General Data Protection Regulation, GDPR; in German DSGVO) must be applied for already 140 days. European companies, not following the new law, are facing administrative fines of up to 20 000 000 EUR, or in the case of an undertaking, up to 4 % of the total worldwide annual turnover of the preceding financial year, whichever is higher.

The new GDPR massively impacts the design and implementation of software for the EU-market and therefore also vital aspects of UX design and product development:

• Privacy by design, privacy by default • Systems need to provide functionality which allows to view, update and deletion of personal data.

• Inform the user about which data is collected and processed (do they really want to know?)

• Ask the user for consent. And let the user decide if they want to use a system. Let the user control what information is used.

• Access control to make sure that no one else reads my data, and documenting data access. We would like to

• give examples how the GDPR changes the way of interaction with the user

• show how the GDPR can improve the user experience • share our approach to adopt our software and user interfaces to ensure GDPR compliance

Wednesday, October 17th

11:10 - 11:55

Katharina Seke & Rene Pachernegg

CTO & Agile Coach - APUS Software

Katharina is Agile Coach at APUS Software, Tobelbad. Former software engineer with several years of experience creating software from idea to product. She believes in the power of agile development. Is maybe the only person who thinks the GDPR is actually a good idea. Likes to discuss the number 42, rides a Vespa and loves the city of Graz. Studied Telematics in Graz / Stockholm / Irvine / Dublin.

Rene is CTO at APUS Software, an agile software development and consulting company located in Tobelbad near Graz. In his nearly 20 years of professional experience he worked as a product owner and UX designer in numerous software development projects in air traffic control, public transport and public safety. Furthermore, Rene is father of 2 boys, systemic coach, innovation manager, founder of the Scrum User Group Graz, passionate golfer, and passionless Linux user, as well as certified Scrum Product Owner.