How can User Experience Design become part of the Scrum Process without falling back into a waterfall-like process. Which pitfalls have to be taken care of during that process and how can you handle uncertain UX challenges in that new process?
Oliver Pitsch is UX Lead at Trusted Shops in Cologne, Germany. He’s a UX professional with more than 10 years of experience in the field. Before joining Trusted Shops to build an entire UX process and implement it in the existing teams he founded Reputami.com, which was acquired by eKomi in 2015.