Sascha Wolter

Mastering Conversational AI (Chatbots and Voice-Assistants aka Alexa)

Abstract

Be a part of an inspiring training session and understand the opportunities and challenges of Conversational AI learned from the practice. See how to enable all devices and applications to intelligently communicate with their users via naturally spoken or written dialogue! Both Technology and User Experience (incl. Conversation Design) will be covered. By the end of the training learners will be able to build great Conversational AIs. Valuable for enterprises, developers, and designers.

Ticket


Pre Workshop Ticket

15. October – Messe Graz
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Agenda

 

  • Conversational AI in a nutshell
    What if the user wants to phrase his intentions directly instead of having to take the detour via an app or website? Intelligent multimodal dialog systems seem to further reduce the gulf between human and machine. But when and how do chatbots work, when is voice appropriate and what characterizes multimodal interfaces.
  • Concepts and Toolbox
    See what’s in the toolbox and learn the how to build everything from prototype, proof-of-concepts, minimal viable products, and real world experiences with only little effort.
  • Hands-on: Build your Bot in just minutes
  • Why Conversation Design matters and how to apply it
    The majority of Chatbots and Voice-Services nowadays seem to have troubles with social interaction and communication and behave kind of restricted and repetitive. Well, according to Wikipedia, this is the characterization of a developmental disorder. So, how can we deal with this disorder and develop virtual Assistants to seem more empathic and less restricted? This is where Conversation Design and Conversational AI comes in. In this session, your trainer explains what makes up Conversation Design and demonstrates typical design patters in a practical manner. Furthermore, you learn some inspiring User Experience fundamentals valuable to your business.
  • From Ideation to Conversation
    Learn how to set the scope, ideate und finally develop a successful Bot. Here you learn a process for finding conversational tasks and micro-moments. You’ll see why and how to write happy paths, gather intents, and design the conversational flow. Furthermore, you will experience, how to prove your idea without any coding using the Wizard-of-Oz-method in a playful manner.
  • Hands-on: Practice Ideation and Conversation Design

Prerequisites:

  • Pen, Paper, and Scissors
  • Laptop with Chrome Browser installed (required)
  • Basic JavaScript skills (optional)

Date: Tuesday, October 15th
Time: 08:30 - 17:00
Location: Messe Congress
Register Now

Speaker

Sascha Wolter

Senior Technology Evangelist, Cognigy

Sascha Wolter is a professional developer and user experience enthusiast. His true passion is to improve the human-computer interaction: He loves to build conversational and multimodal experiences with text (chatbots) and voice (aka Alexa). Sascha used to work as a consultant, trainer, lecturer, speaker, and author who focusses on understanding, innovation, and value. As such he is committed to the interests of all kinds of developers, users, and prosumers. When Sascha is not developing new ideas, he likes hiking and skiing in the mountains, enjoys good Italian coffee and loves to explore the world together with his kids in an odd way.

After organizing internationally renowned events like beyond tellerrand from 2001 to 2011, he is now board member of the Usability & User Experience working group at the federal association BITKOM. Furthermore, he is Google Developer Expert for IoT/Assistant (GDE)and Microsoft Most Valuable Professional (MVP). Before he joined the Conversational AI Platform Company Cognigy as Senior UX Consultant and Principle Technology Evangelist, he worked as Senior Developer Evangelist at Deutsche Telekom (i.e. Smart Home) and Senior Technology Evangelist for Alexa at Amazon.