Ramy Nassar

AI and personalization in modern e-commerce

Key Learnings

  • Gain little-known knowledge about 10 proven principles that can immediately improve the user experience.
  • Challenge yourself through interactive case studies and activities, where you're prompted to evaluate and examine your current practice.
  • Walk away from the session armed with highly effective strategies you'll be able to immediately implement.


Date: Wednesday, October 16th
Time: 15:15 - 16:00
Location: Hall 12


Ramy Nassar

I’m a results driven leader, working with organizations that design beautiful, meaningful and innovative digital experiences.

Leveraging best practices from the worlds of Design Thinking and Human-Centered Design, I advocate that users are central in solving complex business challenges. My expertise in digital strategy, consumer behaviour and user experience design allow me to interact with teams at both strategic and tactical levels.

I’ve had the good fortune to work with leading brands including Apple, BlackBerry, RBC, Sport Chek, Nike, Canadian Tire, and Air Canada.

I’ve been featured as a speaker at FITC Toronto, UX Alive, AI Summit, World Usability Congress, Intrapreneurship Conference Canada and Global Smart Week. I’m the director of TEDxWaterloo, an independently organized TED event and a regular TEDx speaker, having given talks at TEDxAthens and TEDxCarthage. I currently sit on the Regional Council for the Canadian Red Cross.

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