Mirjam Wouters

Robot Love; Using AI to enhance the user experience

Key Learnings

  • How to analyze the key user needs in patient support programs.
  • Power your UX with AI on various levels
  • Natural conversation embedment examples


In Healthcare, we are looking to predict disease occurrences, treatment impact and outcomes using data. Humanizing technology using AI in the User Experience of patient support programs is being explored in our research programs. We have set up an open innovation platform with artists and startups in which we explore and define the new modalities.

Date: Wednesday, October 16th
Time: 10:15 - 12:00


Mirjam Wouters

Manager InnovationLab, Philip Research

Innovate the innovation processes. Blend passion, experience, skills, and creativity to the development of meaningful products, services, and experiences that are designed around the need of their users.
Being able to utilize my passion for Design and User Experience within a business context involving cutting edge technology. Committed to delivering disruptive creative solutions within constraints of today’s technology and markets.


  • Experience managing a community of Research and Design, organize Events, Hackatons and Rapid co-creation sessions that deliver innovation.
  • PMI certified project manager
  • Experience in leading the development of multidisciplinary platforms, which involved technology development and consumer research.
  • Broad experience of Experience Design direction in different business areas; Lighting, Healthcare, Home automation, Domestic Appliances and Strategic Futures.