User Experience Researcher and Design Thinking Coach, User Experience Consulting
Timo Sackmann works as a Design Thinking Coach across different organizations and industries.
Timo started his professional carreer 10 years ago as User Researcher in R&D for Deutsche Telekom Laboratories. He built-up and headed the User Experience Center located in the Telekom Headquarters in Bonn. His academic background is Cognitive Science and Human-Computer-Interaction.
While the term customer-centricity found its way into the digital strategy of many organisations, the roll-out of user centred methods is still a challenge for many of these companies. Especially, the regular access to reliable customer
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Date: Thursday, October 18th
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