Senior UX Researcher, UBER
Carol Smith has an 18-year career in UX, managing teams; collaborating on complex problems; working across industries; and platforms. She’s been working to improve AI experiences for the past 4 years, and currently leads UX research to improve self-driving technology atUber ATG. Carol has an M.S. in Human-Computer Interaction from DePaul University and has presented over 120 talks and workshops around the world. She is an active UX community organizer and she enjoys outdoor activities with her family, running and playing football.