Speaker World Usability Congress 2019

Carol Smith

Senior Research Scientist, Carnegie Mellon University

Carol Smith is a Senior Research Scientist in Human-Machine Interaction at Carnegie Mellon University’s Software Engineering Institute and an adjunct instructor for CMU’s HCII program. She has been conducting UX research to improve the human experience across industries for 18 years and working to improve AI systems since 2015. Carol has served two terms on the UXPA international board, and has presented over 130 talks and workshops around the world. She holds an M.S. in Human-Computer Interaction from DePaul University.


Carol will be presenting at the World Usability Congress 2019.

Find more international speakers in our conference agenda for 2019.


On the Road: Best Practices for Autonomous Experiences

Self-driving vehicles are still a rarity in most cities, but as they become more common and as more and more humans interact with them we need to consider the wide variety of human experiences that occur within and along-side these vehicles. What

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Year: 2019

Date: Wednesday, October 16th

Time: 10:15