Head of UX Strategy, Centigrade GmbH
Clemens Lutsch is Head of UX Strategy and Branch Manager Munich Office at Centigrade GmbH. He started working in the Usability / User Experience field in 1994 on projects in construction software, finance, insurance, and healthcare.
After working in Digital Agencies, Siemens and Microsoft, he joined Centigrade in 2016. Clemens manages and develops the area of strategic User Experience enterprise customers, an area that embraces new approaches in innovation management, organization development and the integration of human-centered design in corporate culture.
The industrial anthropologist and trainer is an accredited expert at DIN and ISO, working on a number of international standards in User Experience and Usability, recently as editor of ISO 9241 — Part 161: Guidance on visual user-interface elements. For two years, Clemens Lutsch was an acting board member of the GermanUPA. He is a member of the Certification Counsel at Fraunhofer Institute.
Developing an UX Strategy is a lot of work. Especially since many constraints, decision points, stakeholders (and especially those, that you are not thinking of in the first place), dependencies and such are not known or even
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Date: Tuesday, October 15th
It’s not an uncommon situation: Someone states, that a special feature or capability is needed in the system – but no one really knows where this is coming from, or even how important this request is. Even worse, often someone simply states
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Date: Wednesday, October 16th