Speaker World Usability Congress c20

Jeff Gothelf

Speaker and Trainer, Sense & Respond Press

I believe too much time and money is wasted on ideas that don’t work. The world, driven by technology, is changing too fast for us to reliably predict what will work. Today’s leaders must inspire and collaborate, not micromanage, to drive agility and innovation in their orgs.

This doesn’t happen enough which leads to too many people hating their jobs. They shouldn’t.

I believe humility and learning are in short supply. To improve that, I teach executives and teams — through advising, workshops, keynotes, coaching & books — to focus on their customers, learn from mistakes and create an agile culture that continuously improves their products and services and the way they work.

I’m excited to partner with executives and companies looking to improve not only their products but the culture that builds them.


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