Home - World Usability Congress

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When

October 13th – 14th 2021

Where

Graz – City of Design, AUSTRIA

Focus

User & Customer Experience

The World Usability Congress is a global three-day in-person high-quality UX conference.

In 2021 it will take place for the ninth time in Graz, Austria. We invite over 40 top speakers from different industries to share their real-world challenges and experiences with our attendees.

We respect the COVID-19 measurements and take precautions to make our event as safe as possible for our attendees.

Limited to 500 attendees

Russ Wilson \
Fidelity Investments
CDO, Head of Design

Martha Cotton \
Fjord
Global Co-Lead

Jennifer Romano \
Google
Senior User Experience (UX) Researcher and Strategist Coach

Rob Manzano \
Zalando SE
Head of Design, User Research

OUR TOPICS \

\ UX Strategy

Implementing User Experience on a C-level and including it in the overall strategy

\ UX Engineering

Get foundational skills in the human centred design process for UX Designer and Manager

\ UX Mediation

How to convince and sell User Experience to stakeholder

\ UX Psychology

Breaking down the human mind and behavior leading to deeper user understanding

\ UX Research

Finding the right answers to the most relevant questions

\ Masterclasses

Hands-on approaches and guidelines for real-world problems

COVID FAQ\ 2021

What happens if I am not allowed to travel to Graz?

If you bought a ticket, and the Austrian government declines all flights to Austria, you will get a full reimbursement.

If you as a person are declined because of personal circumstances in the last two weeks before the congress we don’t reimburse your payment.

Do I get a refund if I can’t attend the event?

In case of cancellation, a fee of € 50 plus 20 % VAT per person will be charged if the cancellation is no later than two weeks before the congress.
For cancellations two weeks before the congress, the registration fee is no longer refundable.

Participants can always nominate other people and transfer their tickets. These individuals then enter into the rights and obligations of the participants reversed.