How can I buy tickets?

After choosing your ticket types, you can pay via XING Events really easily.

You can pay via Credit Card, PayPal or via Invoice.

If you pay via Invoice you are going to get an invoice to the entered billing mail address.

Payment via invoice is available until the end of September.

Please bring your ticket to the Check-In on your first day of the conference.


Can I buy a late bird ticket at the venue?

There is no possibility to get a late bird ticket at the venue.

Can I purchase a ticket for someone else?

Yes, you can enter the attendee data in the second half of the second step after entering the buyer data.

If you’re buying the ticket for somebody else please forward the ticket from the registration email to the participant.

The ticket is needed for the Check-In.

Where do I find my ticket after the purchase?

After purchasing your ticket, you are going to receive an email from XING with your digital ticket attached.

Please check your spam folder, in case you didn’t receive any e-mail.

If you still can’t find your ticket, please contact pegasus@worldusabilitycongress.com

Can I buy more than one ticket at once?

Yes, you can buy for example multiple tickets for the Conference and a Workshop.

You are going to be asked for attendee data at each selected ticket category.

If you’re buying the ticket for somebody else please forward the ticket from the registration email to the participant.

The ticket is needed for the Check-In.

How do I make a group booking?

We do offer discounts for groups of at least three people. If you are interested in a group discount contact us directly, since the discount depends on the sizeof the group.

Please contact pegasus@worldusabilitycongress.com.

Where can I select the workshop or the WUC day?

You can select your Workshop or your Conference Day after entering your attendee data at the end of the second step.

I have lost my ticket. What should I do?

In cases of lost information, please contact pegasus@worldusabilitycongress.com.

Can I change the information of the ticket recipient?

Yes. In the email you’ve gotten after buying your ticket is a link to your attendee area.

If you can’t find the mail, please contact pegasus@worldusabilitycongress.com.

Do I get a refund if I can't attend the event?

A cancellation fee of € 50 plus 20 % VAT per person will be charged if the cancellation occurs until September 29th.

For cancellations after September 29th, we don’t refund any payment.

You can always nominate other people and transfer your ticket. These individuals then enter into the rights and obligations of the participants reversed.

Will I Gell all recordings after the event?

It’s an offline, inperson event. All event participants will get access to video recordings of the talks.

Covid Information

What happens if the event has to be canceled

If we have to cancel the event, you will get a FULL REFUND of all payments or you choose to take the tickets for one of the following events.


If you bought a ticket, and the Austrian government declines all flights to Austria, you will get a full reimbursement.

If you as a person are declined because of personal circumstances in the last two weeks before the congress we don’t reimburse your payment.

For further questions or other requests contact pegasus@worldusabilitycongress.com.