Feedback: A Practical Guide to Giving and Receiving

Description

Effective feedback is essential for personal and professional growth, yet many people struggle with finding the right words, timing, and approach. This workshop offers a clear and practical path to becoming more confident and skillful in both giving and receiving feedback. You will learn how to use the SBI model (Situation, Behavior, Impact) to communicate observations in a way that is specific, respectful, and constructive. The session explores how to avoid common feedback pitfalls, how to address sensitive topics without escalating tension, and how to create conversations that strengthen rather than strain relationships. You will also practice strategies for giving and receiving feedback with openness and curiosity, even when it feels uncomfortable. By learning how to manage emotional reactions, ask clarifying questions, and extract useful insights, you will be able to turn feedback into meaningful opportunities for improvement. Throughout the workshop, interactive exercises, real-world scenarios, and guided reflections help you build practical skills you can apply immediately. The goal is to equip you with tools that promote clarity, trust, and continuous growth, and to support the development of a workplace culture where honest communication is both welcomed and valued.