Corporate Social Responsibility (CSR) and UX: Designing Real User Impact
to
Location:
Hall 2
Topic:
accessibility & inclusion
Key Learnings
- UX brings CSR to life by turning values into meaningful user experiences
- Thoughtful design can make products more inclusive, accessible, and trustworthy
- Responsible UX helps create positive social impact while strengthening brand loyalty
Speakers
Speaker: Miriam Wouters
Profession: UX Data & AI Strategist
Workplace: Self employed
Description
CSR is often communicated through reports and campaigns, but users experience a company’s values through its products. This talk explores how UX can make social responsibility real by shaping accessible, inclusive, transparent, and accountable digital experiences. Through examples and a practical framework, attendees will learn how to turn CSR commitments into product decisions that build trust and create meaningful social impact.