Creating AI Experiences That Matter: The Agentic Enterprise
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Key Learnings
- UX is evolving from interface design to intelligence orchestration.
- Trust is the operating system of AI experiences.
- The goal isn't to build smarter AI, it's to create 10X humans.
Speakers
Speaker: Ranjeet Tayi
Profession: Senior Director - AI UX
Workplace: Salesforce
Description
AI is no longer just assisting people, it is becoming a trusted teammate. In the agentic enterprise, humans and AI agents collaborate to make decisions, orchestrate work, and unlock entirely new ways of creating value. This transformation demands more than smarter models; it demands better experiences. As UX evolves from designing interfaces to orchestrating intelligence, designers become architects of trust, context, and collaboration across humans and autonomous agents. This talk explores how multimodal AI, copilots, GPTs, and purpose-built agents are reshaping enterprise experiences through trusted data, contextual understanding, explainable reasoning, adaptive autonomy, and headless experiences that meet users wherever they work. Drawing from real-world enterprise AI transformations and practical design frameworks, attendees will learn how to design AI experiences that don't just automate work; they amplify human potential, build trust, and help people become 10X versions of themselves.