We proudly present you agenda 2019. More talks and workshops will be added in the near future.
Please consider, individual talks and timing are subject to change.
Beyond CX 2019 | Conference
One Day Conference
15. October @ Messe Congress Graz Discover how the world’s most lateral thinkers from different areas create breakthrough experiences by uncovering unique and actionable insights.
The UX Strategy Business Modell Canvas
Workshop by Clemens Lutsch
15. October @ Messe Congress Understand UX as a strategic approach and push for ROI of UX by employing the idea of the Business Model Canvas.
Pre-Congress-Workshops can be purchased through the registration site.
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UX BURNER – Applied Lean-UX for Agile teams
Workshop by Gowtham Nedunchezhian
15. October @ Messe Congress Take this holistic framework and unify UX design and Scrum by fostering creativity, collaboration and shared understanding.
Pre-Congress-Workshops can be purchased through the registration site.
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Mastering Conversational AI (Chatbots and Voice-Assistants aka Alexa)
Workshop by Sascha Wolter
15. October @ Messe Congress Understand the opportunities of Conversational AI (like Alexa) and learn to build great ones.
Pre-Congress-Workshops can be purchased through the registration site.
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Google Design Sprint Workshop
Workshop by Vivian Gomes
15. October @ Messe Congress Develop hypotheses, prototype ideas and test rapidly with little investment in an environment as real as possible.
Pre-Congress-Workshops can be purchased through the registration site.
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AI & Machine Learning for UX Designers
Workshop by Ramy Nassar
15. October @ Messe Congress Understand how machine learning is changing UX and how to design solutions that leverage it.
Pre-Congress-Workshops can be purchased through the registration site.
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Applied Psychology
Workshop by Klaus Hofer
15. October @ Messe Congress Learn to apply the fundamentals of cognitive designs and usability engineering to end-user documentation.
Pre-Congress-Workshops can be purchased through the registration site.
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UXQCC Foundation Level Certification
Training by Verena Seibert-Giller
14. - 15. October @ Hotel Roomz, Graz Acquire knowledge that assures proficiency in definitions and background about human perception, hci and software-ergonomics.
Pre-Congress-Workshops can be purchased through the registration site.
Read More...eCommerce
eCommerce
08:00 - 10:00 \
Check In
09:00 - 10:00 \ Maricel Cabahug - SAP
Designing a People-Friendly Future with AI
10:15 - 11:00 \ Deborah O’Malley - GuessTheTest.com
The Top 10 proven Principles every UX Strategist should know
11:00 - 11:15 \
Break
11:15 - 12:00 \ Jürgen Blematl - aurena.at
Thrill me! User Excitement: How to compete global player in e-commerce
12:00 - 13:00 \
Lunch Break
13:00 - 13:45 \
World-Café
14:45 - 15:15 \
Break
14:00 - 14:45 \ Tomasz Pieta - Booking.com
Data driven UX in the dark
16:15 - 17:00 \ Kevin Lee - Visa, Inc
Keynote
Software Development
Software Development
10:15 - 11:00 \ Oliver Pitsch - eTrusted
UX in an Agile World – The 2019 Update
11:15 - 12:00 \ Jared Huke - Daito Design
Transforming energy: user center design as a catalyst for innovation
14:00 - 14:45 \ Gianluca Vitale - AVL
The Change Journey: from technology driven to design oriented in a B2B company
15:15 - 16:00 \ Clemens Lutsch - Centigrade GmbH
User Requirements – Prioritization and Weighting as a core strategy in UX
Autonomous Driving
Autonomous Driving
10:15 - 11:00 \ Carol Smith - UBER
On the Road: Best Practices for Autonomous Experiences
11:15 - 12:00 \ Paolo Pretto - Virtual Vehicle Research Center
Fluid automated driving experience
14:00 - 14:45 \ Olaf Preissner - Luxoft
The Mobility Revolution: Enhancing the Relationship with Your Car
15:15 - 16:00 \ Ingo Totzke - Audi AG
UX and autonomous driving: What now?
UX Strategy
UX Strategy
10:15 - 11:00 \ Niveen Sayeed - Medallia
No More Reports! How to create impact with UX Research
11:15 - 12:00 \ Ben Anyasodo - Research Consultant
A UX Strategy that works: exploring the components of a good UX strategy in private and public sectors
15:15 - 16:00 \ Gülay Birand - Facebook
Navigating the path to Product Excellence (PE)
Masterclasses
Masterclasses
19:00 - 23:00
Networking Dinner
GUI & Motion Design
GUI & Motion Design
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08:00 - 09:30 \
Styrian Networking Breakfast
09:30 - 10:15 \ Clemens Posch - Parkside
Design-Ops: Establishing Operational Excellence and Designing for Scale
10:15 - 10:30 \
Break
10:30 - 11:15 \ Jason King - InVision
Simplifying Motion for Better Experiences
11:15 - 11:30 \
Break
12:15 - 13:15 \
Lunch Break
13:15 - 14:00 \ Skot Carruth - Philosophie
The future is dark… but is it still usable?
14:30 - 15:15 \ Minqing Zhou - Alibaba Group
Promotion Experience in Chinese e-Commerce
15:30 - 16:15 \ Alex Wright - Instagram
Practical Futuring
16:15 - 18:00 \ Messepark, Graz \
Closing with Keistn & Sturm
UX & AI
UX & AI
09:30 - 10:15 \ Simon Rosenqvist - Combine A/S
Designing and developing a personality for AI and robots. Why? How? What?
10:30 - 11:15 \ Adi Mazor Kario - Wizard Product Design & UX
Talk to me: Now, Future & Best Practice for Voice UX
11:30 - 12:15 \ Dave Boon - BAE Systems Applied Intelligence
Trust and Decision Making in Human Centered AI
13:15 - 14:00 \ Bruce Horn - Independent Consultant
Learning Interfaces
UX & Robotics
UX & Robotics
09:30 - 10:15 \ Pawel Lenart - Tricentis RPA
How Robotic Process Automation and UX/UI have impact on each other
10:30 - 11:15 \ Tim Scanlon - ABB
Digital Delta: Reimagining Customer Co-Creation Experience
11:30 - 12:15 \ Leland Hepler - Boston Dynamics
UX for the Coming Robot Invasion… of Our Personal Space
13:15 - 14:00 \ Vimal Govind - Genrobotic Innovations Pvt Ltd.
UX Driven Rehabilitation & Training in Robotic, Exoskeleton & Automation Industries
UX Strategy
UX Strategy
09:30 - 10:15 \ Stefan Bauer - Talent Garden Austria
Eight learnings from institutionalizing UX in an organization from scratch
10:30 - 11:15 \ Trip O’Dell - Dark Matter
Design and Dark Matter, how to connect storytelling and business outcomes
11:30 - 12:15 \ Reinoud Bosman - Philips Design
Design for Healthcare
13:15 - 14:00 \ Dagmar Wehr, Hanna Köhler
Inclusive Design – How to greatly improve people’s lives by doing your job a little better