Browse our Key Learnings from every talk to discover a new way to find talks that are interesting for you.
AI Design
by Ramy Nassar // 16. October
The face of technology is changing rapidly, with advances in the fields of Artificial Intelligence, IoT, Augmented Reality and Conversational/Voice Interfaces. The role of the designer is evolving just as rapidly, and an understanding of how these technologies work, as well as how to design solutions that leverage them is becoming essential to modern digital designers.
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Pre-Congress-Workshops can be purchased through the registration site.
Measuring the User Experience
by Bill Albert // 16. October @ Hotel Weitzer
Gain exposure to all the different ways to measure the user experience, including when to use (and not use) specific UX metrics
Learn a few basic statistical techniques for analyzing UX metrics
Be aware of specific tools and techniques for measuring the user experience
Take home specific ideas on how to bring UX metrics into your organization’s design process
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Pre-Congress-Workshops can be purchased through the registration site.
Applied Psychology: UX Master Class
by Klaus Hofer // 16. October @ Hotel Weitzer
Measurable Learning Skills
Building a UX team and organisation wide design culture
Revising problem statements with "How might we...?
Identifying, analyzing and prioritizing requirements using Design methods.
Generate fast track process driven ideas using collective intelligence.
How to identify importance and difficulty
Applicability of User Centered Design methods in any field.
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Pre-Congress-Workshops can be purchased through the registration site.
UXQCC Foundation Level Certification
by Verena Seibert-Giller // 15. - 16. October @ Hotel Weitzer
The Foundation level is suitable for software- or internet developers, user-interface designers, managers in design or IT teams or quality managers. A basic experience in software or web based concept, design or development is required. With graduation of the Foundation level certificate you become qualified for the advanced training course - the UXQCC Usabiliy Professional Advanced Level.
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Pre-Congress-Workshops can be purchased through the registration site.
Pubcamp (free)
// 16. October @ different Pubs in Graz
The Pubcamp is a barcamp-like event taking place the evening before the World Usability Congress.The event starts at 6pm in four different locations, dedicated to the topics: UX, Technical documentation, Human technology and Design.
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Automotive & Aviation
Automotive & Aviation
08:00 - 10:00 \
Check In
09:20 - 10:00 \ Kevin Lee - Visa, Inc
Opening Keynote: Change is the only constant: how to scale the impact of design
09:00 - 09:20 \ Johannes Robier - youspi
Welcome by Johannes Robier
10:15 - 11:00 \ Frederik Naujoks - BMW Group
Usability at OEMs
11:10 - 11:55 \ Michal Anne Rogondino - Rocket Communications, Inc
Creating a UX Design System for Space
12:00 - 13:00 \
Lunch Break
13:15 - 14:45 \
Group Workout – Lets define Measurable UX
14:50 - 15:35 \ Kate Fischer - Fast Design Group
From syntax to content: natural interfaces in automotive industry
15:45 - 16:30 \ Andy Dae-Yol Na - DAEWOO ELECTRONICS
AI inspired vehicle experience
16:45 - 17:30 \ Russ Wilson - Google
Achieving product excellence through measurement
Software Development
Software Development
10:15 - 11:00 \ Maricel Cabahug - SAP
The next UX for Human Machine Interaction: How a digital assistant for enterprises can improve users life`s
11:10 - 11:55 \ Katharina Seke & Rene Pachernegg - APUS Software
Ignorance is no excuse. UX and the General Data Protection Regulation.
14:50 - 15:35 \ Christopher Grant - KING
My UX “Saga”: Bringing UX to Games and Games to UX
15:45 - 16:30 \ Oliver Pitsch - Trusted Shops
UX in an agile World
Design Experiences
Design Experiences
10:15 - 11:00 \ Stephanie McNee - Facebook
T.B.A
11:10 - 11:55 \ Ramy Nassar - Mattel inc.
Hot Wheels & Barbies in 2020 – Designing New Retail Buying Experiences for Mattel
14:50 - 15:35 \ Bill Albert - Bentley University
Exploring the Emotional User Experience
15:45 - 16:30 \ Nandini Nayak - Fjord
Data + Design: UX in the Age of Living Services
UX Management
UX Management
10:15 - 11:00 \ Andrea Picchi - British Airways
Continuous Innovation: Going beyond Agile, Lean, and Design Thinking toward a new human-centered paradigm of working.
11:10 - 11:55 \ Alberta Soranzo - Lloyds Banking Group
Design Teams Are a Design Exercise: How to Build, Inspire and Keep Design Teams (Happy)
14:50 - 15:35 \ Julie Blitzer - Design Group Italia
Cross-Cultural, Multilingual, Localised, Global Design
15:45 - 16:30 \ Luigi Rossini - Avaloq Group AG
Building a Design System
Masterclasses
Masterclasses
10:15 - 12:30 \ Akar Şümşet - Invertiv
Gamifying Products Using Behavioral Design Techniques – A Holistic Application
14:50 - 16:30 \ Keith Andrews - Graz University of Technology
Introduction to Information Visualisation
19:00 - 23:00
Galadinner
eCommerce
eCommerce
08:00 - 09:30 \
Networking & Scrumbled Egg Breakfast 08:00 – 09:30
09:30 - 10:15 \ Aldrich Huang - UXTesting.io
Cross-continent business through UX data-driven design
10:25 - 11:10 \ Timo Sackmann - User Experience Consulting
Different users, different website UX
11:20 - 12:00 \ Wolf Brüning - Otto (GmbH & Co KG)
How to build awesome products – 13 principles for an efficient Product Discovery
12:00 - 13:15 \
Lunch Break
13:15 - 14:00 \ Peter Gregersen - MobilePay
How users love mobile payments
14:20 - 14:50 \
Student UX World Championship Presentation
15:00 - 15:45 \ Hall 1 \ Douglas Wang - Alibaba Group.
New Technology, New Experience
16:00 - 16:45 \ Hall 1 \ James Powderly - Magic Leap
Biased Reality
16:45 - 18:00 \
Closing with Keistn & Sturm
UX Strategy
UX Strategy
09:30 - 10:15 \ Pascal Heynol - USEEDS° GmbH
Design Is Communication
10:25 - 11:10 \ Jürgen Blematl - aurena.at
There and never back again – a UX learning journey for building an auction platform
11:20 - 12:00 \ Vivian Gomes - Human Factors Research & Design Pvt. Ltd.
Institutionalizing UX: How to establish a go-to UX team in your organisation?
13:15 - 14:00 \ Sascha Wolter - Freelance (wolter.biz)
Multimodal Conversation: Make it or you won’t exist.
VR & AR
VR & AR
09:30 - 10:15 \ Tyler Hopf - IrisVR
Remodeling Reality: Revolutionizing Design with VR
10:25 - 11:10 \ Savannah Niles - Magic Leap
Designing a Toolkit for Mixed Reality
11:20 - 12:00 \ Anja Wilbert - SAP Customer Experience Labs
Signal in the Noise – Interacting with Big Data in Real Time
13:15 - 14:00 \ Christophe Mallet - Somewhere Else
How (Not) to Tell Stories in VR
UX & Industrial Safety
UX & Industrial Safety
09:00 - 10:15 \ Klaus Hofer - CATi
Live on stage USABILITY Test – Klaus Hofer
10:25 - 11:10 \ Harald Mayer - Trivas GmbH
Focus on patient safety in hospital management
11:20 - 12:00 \ Mike Hanna - CATi
Safety and UX: Journey to Zero is a Dead End
13:15 - 14:00 \ Zeljka Pozgaj - Frequentis AG
Safety-related Design
Masterclasses
Masterclasses
09:00 - 12:00 \
iKnow Workshop
13:15 - 14:00 \ Ranjeet Tayi - Informatica
Human With Machine: Harnessing power of UX for Securing Data
