We proudly present the first talks of the World Usability Congress 2020.
More talks will be added in the near future. The full agenda will be released in March. Please consider, individual talks and timings are subject to change.
UXQCC Foundation Level Certification
Training by Verena Seibert-Giller
19. - 20. October Acquire knowledge that assures proficiency in definitions and background about human perception, hci and software-ergonomics.
UX Sketching
Pre Workshop by Peter Gregersen
20. October Improve your communication skills by visualizing your concepts for team members, clients and customers in your daily life.
(Re)Discover the Power of User Requirements
Pre Workshop by Clemens Lutsch
20. October Understand priorities, weighting and ownership of requirements as well as organizational maturity of human-centred design activities.
UX & Developer Collaboration – How to Create Something Great Together
Pre Workshop by Björn Ganslandt
20. October Explore methods to improve collaboration between UX, design, and development to create better teams that build better products.
How to Excel in a Male Dominated Environment
Pre Workshop by Gülay Birand
20. October Take away best practices on how to overcome bias barriers and navigate an organization where people may not look like you.
Inclusive Design and Accessibility in Practice
Pre Workshop by Hanna Köhler
20. October Learn how incorporate accessibility into your projects through hands-on information, practical tips & tricks and best practice examples.
UX Strategy
UX Strategy
09:00 - 10:00 \ Lior Arussy - CX Guru
Why does your CEO not care about CX – and how to make them CX obsessed
10:15 - 11:00 \ Gülay Birand - Facebook
The Ivory Towers We Sit In: Looking at inclusion through the lens of exclusion
11:15 - 12:00 \ Yoel Sumitro - Bukalapak
Developing Design Intuition of 140+ Design Talents
13:00 - 13:45 \
Questions Deep Dive: UX Strategy
14:00 - 14:45 \ Mohan Krishnaraj - HARMAN International (A Samsung Company)
Sonic Experiences: The New Dimension of UX
15:15 - 16:00 \ Mike Hannah - CAT-i
UX Crash and Burn: UX brought down the 737 Max
16:15 - 17:00 \ Rob Manzano - Zalando SE
Scaling user research
UX Research
UX Research
10:15 - 11:00 \ Ben Anyasodo -
Making the research strategy work
11:15 - 12:00 \ Alexander Stocker, Norah Neuhuber
Driver Interaction tracking in a real car environment
13:00 - 13:45 \ Sadok Cervantes - Wikipedia
Research is not enough: Measuring human behaviour
14:00 - 14:45 \
Questions Deep Dive: UX Research
15:15 - 16:00 \ Heather Harrigan - PwC
The 5 Life Changing Secrets of UX
UX Engineering
UX Engineering
10:15 - 11:00 \ Thomas Immich - Centigrade
Getting User Stories Right – How to bridge the gap between what users need and products serve
11:15 - 12:00 \ Jan Kiekeben - XING
Design Critique – How to level up your design process
13:00 - 13:45 \ Johannes Lehner - Intact GmbH
Big data – small screen: Showing exactly the right amount of data to your users.
14:00 - 14:45 \ Ranjeet Tayi - Informatica
Humanizing privacy with power of UX
15:15 - 16:00 \
Questions Deep Dive: UX Engineering
Masterclasses
Masterclasses
10:15 - 12:00 \ Cornelia Schuss, Jürgen Blematl
How to build successful digital products with User Research
13:00 - 16:00 \ Panagiotis Zaharias, Stefanos Zafeiropoulos
The importance of Words. How does the language you think in affects your UX.
19:00 - 23:00
Networking Dinner
UX Strategy
UX Strategy
08:00 - 09:30 \
Styrian Networking Breakfast
09:30 - 10:15 \ Barbara Koop - Philips Experience Design
Make the user count: Measuring UX in Healthcare
10:30 - 11:15 \ Kristin Zibell -
Show Business Results with the Right UX Metrics
11:30 - 12:15 \ Monika Khanna - IBM
Balance between Data and UX
13:50 - 14:35 \ Russ Wilson - Fidelity Investments
Innovation That Matters
13:15 - 13:45 \ Jürgen Götzenauer - goetzenauer.com
UX as a major lever for a company’s strategy
15:00 - 15:30 \ Anish Joshi - Shell
Creating a human-centred innovation methodology
15:30 - 16:00 \ Alexander Lingg - SAP
The value and the challenges of user experience in enterprise software
UX Psychology
UX Psychology
09:30 - 10:15 \ Sabina Krishna - Human Factors Research & Design
Design Declutter: Taming Data
10:30 - 11:15 \ Ben Kertman - Behavior Change Consultant
Integrating Behavior Change Science into Human Centered Design
11:30 - 12:15 \ Klaus Hofer - CAT-i
Applying UX Psychology to High Risk Procedures
13:15 - 13:45 \ Verena Seibert-Giller -
How to convince developers and stakeholders to take on psychology
13:50 - 14:35 \
Questions Deep Dive: UX Psychology
UX Mediation
UX Mediation
09:30 - 10:15 \ Bansi Mehta - Koru UX Design Inc
Politics of Enterprise UX: Managing team conflicts and getting stakeholder buy-in
10:30 - 11:15 \ Derek Brookman -
Telling the right stories helps boost usability
11:30 - 12:15 \
Questions Deep Dive: UX Mediation
13:50 - 14:35 \ Noam Mor - Cyber Security Company
Between organization and client: How can the UX team become a focal point of both
13:15 - 13:45 \
UX labs; a window on the future
