Supported by
Alexander Stocker \ Virtual Vehicle
Alexander Stocker \ UX Research
Key Researcher, Virtual Vehicle
Alexander Stocker holds a diploma and a doctorate in business administration from the University of Graz (2010) with a focus on business informatics. He is key researcher for contextual information systems and management at the Virtual Vehicle Research Center in Graz, Austria. Previously he worked as a key researcher at JOANNEUM RESEARCH, as assistant to the CEO at the Know-Center and as a consultant for information management and technology at Datev.
Anish Joshi \ Shell
Anish Joshi \ Keynote
Head of Design & Innovation, Shell
Championing a holistic design proposition from design thinking and service design, through to digital creation (UX & UI) and visual communication; I manage, lead and create strategic, physical, visual and digital work, (coupled with a solid business understanding) along with an international design capability that pushes beyond current trends into truly future focused innovation and invention.
My Experience:
I have worked both client-side and in consultancies on a diverse range of projects and proposition builds:
– Developing strategic design and innovation propositions for Deloitte and Shell
– Creating the product and brand for new Google endeavours
– Living and working in the Bahamas developing the luxury brand strategy of Sandals Resorts
– Bringing digital & design thinking to Roche in Switzerland
– Teaching 3D design in the San Francisco Bay area
– Developing new digital platforms and services for Barclays, Vodafone, Lloyds Banking Group, Financial Times, Aviva, the NHS, Bankinter and the Saudi Arabian Government.
Champion Design and the Design industry through:
– Lecturing at universities and speaking at international conferences
– Contributing to the UK’s/government’s strategy of adopting Design
Anudeep Ayyagari \ Amazon
Anudeep Ayyagari \ Masterclass
UX Designer, Amazon
I am a UX Designer at Amazon Pay India. I have been responsible for creating end to end experiences of several booking and payment categories at Amazon India. Flight booking, Train booking, Credit card bill payement. My profile: https://www.linkedin.com/in/anudeep108/
Bansi Mehta \ Koru UX Design Inc
Bansi Mehta \ UX Research
CEO, Koru UX Design Inc
Fiercely passionate, perfectionist and sharp-thinking, Bansi is driven to build a culture that helps people be their best selves at work. Strengthened by over a decade of power-packed experience, she believes that UX for workforces should be tailored to meet the needs of employees, managers and business owners. A better enterprise UX does not only result in a happier work environment, but also boosts performance, productivity, and revenues. If left to her own devices with no deadlines to beat, Bansi will travel, spend time with family & friends, and read like there’s no tomorrow!
Barbara Koop \ Philips Experience Design
Barbara Koop \ UX Strategy
Design Director, Global COE Lead Usability, Philips Experience Design
User Experience expert with a background in cognitive psychology and AI. Very experienced in Usability, UX methodology, design thinking and data strategy. Sincerely passionate about people and creating the magic (or rather, science) of an amazing experience. I enjoy spreading the word of the user in management, masterclasses and public speaking.
Ben Kertman \ Behavior Change Consultant
Ben Kertman \ UX Research
Ben is a behavior change scientist and public health specialist who became a user research consultant to help organizations design experiences that change behaviors and improve human well-being. Impatient with the tendency of behavior change companies to use a single discipline approach (e.g. behavioral economics) and guard their methods behind paywalls, Ben spent the last 7 years developing an open-source, multi-discipline, behavior change framework for researchers and designers to apply to UX. Ben holds a masters in Social and Behavior Science and Public Health from Harvard.
Björn Ganslandt \ Freelance
Björn Ganslandt \ Pre-Workshop
Frontend Developer , Freelance
I’m a freelance frontend developer based in Vienna. I love creating websites that are fast, beautiful
and accessible and have been doing so since the late 90s.
I believe that magic happens where UX, Design and Development meet. That’s why I try to work in all
of these areas and their intersections: I hold a PhD in Design Theory and have been working as an
editorial designer for several years. I worked as a UX consultant and taught Usability at the University
of Gießen. But in the end, I gravitate to the technical side of things and was fortunate enough to
contribute code to the frontends of companies such as Otto, Eventim, Peek & Cloppenburg, Lotto24,
Jumio, and ElitePartner.
Clemens Lutsch \ Centigrade GmbH
Clemens Lutsch \ Pre-Workshop
Head of UX Strategy, Centigrade GmbH
Clemens Lutsch is Head of UX Strategy and Branch Manager Munich Office at Centigrade GmbH. He started working in the Usability / User Experience field in 1994 on projects in construction software, finance, insurance, and healthcare.
After working in Digital Agencies, Siemens and Microsoft, he joined Centigrade in 2016. Clemens manages and develops the area of strategic User Experience enterprise customers, an area that embraces new approaches in innovation management, organization development and the integration of human-centered design in corporate culture.
The industrial anthropologist and trainer is an accredited expert at DIN and ISO, working on a number of international standards in User Experience and Usability, recently as editor of ISO 9241 — Part 161: Guidance on visual user-interface elements. For two years, Clemens Lutsch was an acting board member of the GermanUPA. He is a member of the Certification Counsel at Fraunhofer Institute.
Dagmar Wehr \ Deutsche Telekom IT GmbH
Dagmar Wehr \ Pre-Workshop
Senior UX Designer, Deutsche Telekom IT GmbH
For more than 15 years Dagmar has been working as a senior UX designer for Deutsche Telekom AG. In addition to extensive experience in both waterfall and agile projects, she has contributed to the design and implementation of concepts for the integration of usability/UX methods into an organization.
For five years now, she has been promoting the Design for All approach and has built up profound knowledge of accessibility. Her goal is to successfully combine UX and AX requirements so that applications are easy to use for ALL users.
Gülay Birand \ Facebook
Gülay Birand \ UX Strategy
UX Lead and Product Design Manager, Facebook
Gülay joined Facebook as a Product Design Manager and UX Lead on Facebook Newsfeed in February 2019, where she is working with her team to create excellent experiences that build social value and connection.
Prior to Facebook, she spent 8yrs at Google leading teams on Mobile Ads, Search, Identity, Hangouts, with the last 4 of those years as a UX Design Manager on Google Cloud Platform, focusing on cross-platform user experience design and strategy. Gülay’s passion lies at the cross-section of responsible innovation and service design in all facets of user experience creation.
She cares deeply about the consequences of technological advances and works to establish UX as a key player and advocate to society in the end to end product lifecycle. Linked in profile for more information: https://www.linkedin.com/in/gulaybirand/
Hanna Köhler \ Deutsche Telekom IT GmbH
Hanna Köhler \ Pre-Workshop
Program Manager UX, Deutsche Telekom IT GmbH
Hanna is a senior UX expert with more than 15 years of in-house UX experience in large international companies. As Program Manager UX at Deutsche Telekom IT, Hanna is committed to the best UX of applications used by Deutsche Telekom employees all around the world. She and her team are passionate about working with users to develop innovative, meaningful products and services tailored to their needs.
Hanna is a software engineer who has always had a knack for design and creativity. Working in the field of UX enables her to express both her technical and her creative talents. Before joining Deutsche Telekom IT, Hanna worked at Siemens Healthcare (now Siemens Healthineers), where she worked as a senior usability engineer on user interface concepts for various medical imaging systems. Prior to her role as usability engineer, she worked as a user researcher/requirements manager, web designer, software localization manager and software engineer.
Heather Harrigan \ PwC
Heather Harrigan \ UX Research
Director Experience Design, PwC
Experience Designer with full range of UX and strategic planning skills including product, content and business strategy, digital evaluations and competitive analysis, ethnographic observation, heuristic evaluations, persona development, sitemapping, wireframing, prototyping, functional specs, concept documentation. Experience managing large scale projects in addition to running the talented UX groups at Big Spaceship, Huge, Rokkan and Tribal (UX and Strategy teams). Usability testing expert. User first advocate and believer that the best and simplest way to design systems is to talk, observe, test and iterate with the actual people that are using your product. (Seems almost too simple, right?)
Strong background across multiple industries and platforms including mobile, travel, media and entertainment, social, gaming, commerce, luxury, consumer goods, and financial.
Loves breaking down complicated business challenges & technical requirements to create innovative, clean, usable, enjoyable digital experiences that exceed the needs of the end user while increasing business value. Enjoys working with strategy, tech, biz, sales and creative. Clients include JetBlue, Toys R Us, Babies R Us, Walmart, Ken Burns, YouTube, Pfizer, Mars, Chipotle, Bethesda Gaming, Caesars Hotels, Purina, General Mills, Mikimoto, GE, NBC, Darden Restaurants, Wellpoint, among others.
Mohan Krishnaraj \ HARMAN International (A Samsung Company)
Mohan Krishnaraj \ Software Development
Vice President and Global Head, User Experience Design , HARMAN International (A Samsung Company)
Author of book – The Great Balancing Act: User Experience Vs. Expectations
With over two decades of experience in the design industry, Mohan has a proven track record of enabling UX-led business transformations for several blue chip companies. Currently as the Vice President and Global Head of User Experience Design at HARMAN (A Samsung Company), his team has been named “Agency of The Year – Design and Technology”, ranked a leader in Experience Engineering by analysts, and won several other accolades with a USP that blends design and technology. With learnings from leading universities like Harvard, he is continuously seeking opportunities to bring strategy and innovation best practices to businesses, services and organisation structures globally.
Monika Khanna \ IBM
Monika Khanna \ UX Strategy
Associate Design Director, IBM
I’m an empathetic problem solver which has made me a go getter for cracking complex problems for brands like Magicbricks, Mahindra Comviva, Extramarks, Hewett Packard, Honeywell and many more.
Versatile experience in User Experience Design, Team Management, Client handling and Leading Projects from end to end delivery that result in Customer Delight.
With supervisory as well as hands-on expertise in user research, usability analysis, need analysis, project planning, resource management, information architecture, wireframing, prototypes and execution of short to long-term projects, managed and delivered interactive solutions for national & international projects in Information Technology, real estate, E-commerce and Education industry domains.
My unique experience is in working directly with CEOs, Executive level leadership, and Investors.
I analyze users perceptions, mental models, emotions, behaviors, needs and create a psychological branded experience and environment.
I create design flows/systems for products to generate better business and become market leaders.
I help design and implement existing/emerging data platforms as per users/customers needs and desires. Leveraging data to create intelligent predictive digital products that meet users/consumers needs.
Noam Mor \ Cyber Security Company
Noam Mor \ UX Research
UX Lead and Research, Cyber Security Company
Noam is a cognitive psychologist who specializes in UX design, UX research, and ergonomics.
He has vast experience in various industries such as enterprise, retail, government, military, cyber-security, etc.
Years of experience and insights from these different industries gave Noam the tools to effectively move organizations to an efficient and optimal UX process.
Noam currently holds the role of UX lead and research in a major global cyber-security company.
Prior to this, he worked as a UX Architect and researcher for several major companies such as HPE, Tufin, Nice, NCR (retalix), etc.
He also played the role of an ergonomics researcher on a major U.S. Air force project for 3 years,
Conducting eye opening experiments in the fields of visual fatigue, cognitive resources, and role categorization based on physiological and cognitive traits.
As a dedicated family man, Noam spends most of his free time with his three children and wife.
He’s been writing music and lyrics for most of his life, and would probably make it his primary occupation, was it possible.
Norah Neuhuber \ Virtual Vehicle
Norah Neuhuber \ UX Research
Researcher, Virtual Vehicle
Norah Neuhuber, MSc, Researcher for human-centered systems at Virtual Vehicle, holds a master degree in Psychology with a specialization in Human Factors from the University of Graz. Prior to Virtual Vehicle she held a position as Research Associate at the University of Graz, concentrating on human factors research within in the aviation industry. Her main interest is concentrated on human-automation interaction with a main focus on trust in automation.
Panagiotis Zaharias \ theUXProdigy
Panagiotis Zaharias \ UX Research
Founder | Lead UX Researcher , theUXProdigy
Main research/professional interests are focused on User-Centered Design of Information Systems & digital products, Usability Evaluation and User Experience (UX) Research methods. Besides my work in academic institutions, I have been working with many companies and startups across several industries such as Banking and Fintech, E-commerce, E-learning, Travel & Tourism etc.
– Currently a Lead UX Researcher and founder at theUXProdigy and adjunct faculty member at the Open University of Cyprus.
Consulting services focus on:
– UX services (Lean UX workshops, user & stakeholder interviews, UX requirements and usability specs, contextual inquiry, longitudinal UX and ethnography, Customer Journey Mapping, usability testing, A/B testing, benchmark and comparative UX evaluation, Heuristic/expert-based evaluation, , card sorting, UX metrics and measurement plans, etc.)
– Gamification design (business application scenarios, player analysis and scenarios, motivation design & mechanics, KPIs definition, optimization support)
Business Training services for companies & individuals and teams (courses, seminars and workshops) with a focus on the following areas:
– User Experience Research & Design
– Digital Product Design
– Gamification Design
– Extensive academic research experience with active participation in various European Commission funded research projects. Research output leads to more than 60 published papers in scientific journals, conference proceedings and chapters in books. Metrics regarding the international impact of scientific work on UX and user-centered design:
https://scholar.google.gr/citations?user=XD_JPnYAAAAJ&hl=en
Peter Gigler \ Codeflügel
Peter Gigler \ Masterclass
CTO, Codeflügel
Peter Gigler is a CTO & lector based in Graz. His passions are Augmented Reality, mobile apps and everything related to innovative technologies. Therefore, he teaches in the areas of Augmented Reality and mobile apps at four different universities of applied sciences in Austria. As his main job he occupies the role of the CTO at CodeFlügel GmbH (https://codefluegel.com/en/) and is responsible for the technical implementations and innovations in this company. In his free time, he is engaged in smart home automation, photography, diving in the Indian Ocean and hiking in the beautiful mountains of Austria.
Peter Gregersen \ Mobile Pay
Peter Gregersen \ UX Research
Chief UX Designer, Mobile Pay
Peter Gregersen is a Danish UX Designer. He has conceptualized and designed mobile banking products since 2007, including award winning Danske Mobilbank (Denmark’s first native mobile bank) and MobilePay (the largest Nordic mobile payment solution).
Currently, he is working on strategic projects and concepts for MobilePay and it’s 4 million Nordic users.
Phil Gosch \ Codeflügel
Phil Gosch \ Masterclass
Lead Developer, Codeflügel
Phil Gosch is a lead technical artist & senior software engineer based in Graz. He’s specializing in app development/computer graphics with a healthy interest in new media like Augmented and Virtual Reality (AR/VR). While working as designer and indiedev at night, his dayjob is at Graz based company CodeFluegel (https://codefluegel.com/en/ ), where he’s working on AR/VR/AI focused projects. Nearly all of his free time is spent creating artworks, programming on tools and side projects or learning new techniques and software. He’s also an active contributor to the local gamedev scene and helping organizing events, gamejams or conferences.
Ranjeet Tayi \ Informatica
Ranjeet Tayi \ UX Research
UX Manager, Informatica
Ranjeet Tayi is a product design leader & Ux strategist with 15+ years experience crafting world-class Ux for enterprise – cloud data management products enhancing human experience with simple, usable, beautiful, scalable and intelligent designs. Currently leading global Ux team for Informatica Data Catalog, Privacy & Security products. He started his career as a design entrepreneur, co-founded Mind Visions (VFX company) and later worked for SumTotal, Cognizant & Pure IT Usability Research. His commitment to design-centric social impact has led contribute to several non-profit boards. Co-founded Ignite Hyderabad and a core team member / co-curator of UX INDIA Conference. He spread design happiness by evangelizing good design at various conferences & guest lectures at design/management schools. His talks and articles featured at RSA Conference, World Usability Congress, IUI, UXPA, UXIndia, etc. Graduated in design management from Grow, USA and holds a dual master’s degree in mass communication and advertising.
Russ Wilson \ Fidelity Group
Russ Wilson \ UX Research
CDO, Head of Design , Fidelity Group
– User experience and product executive with 20 years experience in designing and developing successful software applications
– Focus on results, balancing innovation and creativity with practical considerations
– Special expertise in product strategy, user experience design, user interface engineering, and creative thinking
– Proven track record for significantly improving a company’s products resulting in a measurable and dramatic increase in product revenue
– Achieved customer satisfaction levels “among the highest ever seen” (independent firm)
– Managed direct and matrixed teams worldwide consisting of engineers, designers, product management and other functions
– Strong entrepreneurial background; founded both a consulting company and a software product company
– Active involvement in the software design community; requested speaker at CHI, UPA and various other conferences
– Recognized as an innovator, creative thinker, and evangelist for software design and user interface engineering, with a strong appreciation for the growing role that experience design will have in the next generation of products for industry leading companies
Sabina Krishna \ Human Factors Research & Design
Sabina Krishna \ UX Psychology
Director Human Centred Design, Human Factors Research & Design
Strategic leader and HCD-UX specialist having played various roles as head of multi-millions turnkey global projects across industries, technology, domains and a wide business environments.
– Spearheading business strategies, planning, budgeting, customer & consumer relations/retention, global liaisons with organizations, institutions and domain experts.
– Has been instrumental in direct revenue generation
– Very well versed with EMEA, APAC and US markets.
– Developed comprehensive project plans and its execution.
– In-depth understanding of HCD-UX processes and methodologies
– Additionally, specializing in audits, research, trend analysis, Geo-cultural mapping for product & solutions.
– Specialized in building teams, training and establishing a ROI driven practical HCD-UX organisation and culture
Sadok Servantes \ Wikipedia
Sadok Servantes \ UX Research
Design Lead, Wikipedia
I was named one of the “Most Innovative Designers of The Year” by FastCompany magazine.
I’ve helped companies like Wikipedia, Lufthansa, Allianz, TripAdvisor, and The MIT Media Lab increase their success metrics and user satisfaction through A/B testing, user research, user testing, visual design, prototyping, and coding.
I’m also a UX Mentor at several online design schools like DesignLab, CareerFoundry, and Springboard, where I help dozens of students to be great human-centered designers.
I regularly speak at Design and Technology conferences, talking about Design, UX, Business, and Leadership. Past and future conferences include ConveyUX (Seattle, USA), NO/BS (Melbourne, AUS), World Usability Congress (Graz, AUT), and others.
Most designers have a very user-centric process while leaving the business goals on a second term. Businesses need money to survive. There’s no point in having a beautiful website with joyful users if they are not converting into something of value to the business as well. A good designer must make sure that the business goals and user goals live in harmony and cooperation. Users are not gods to be worshipped but partners to be working with.
Thomas Immich \ Centigrade
Thomas Immich \ Software Development
Managing Director , Centigrade
Thomas Immich is the owner & managing director of Centigrade and responsible for the company’s UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with respect to their technical feasibility and tool support. During this time, he worked as a UX Manager in numerous client projects, consulting agile development teams in the optimization of user experience processes. He is also a speaker at relevant conferences such as the German UPA and has received several awards, including the “iF communication design award 2010” as well as the “Best Session Award Usability Professionals 2009”.
Ulf Schubert \ Datev
Ulf Schubert \ Software Development
Senior Head of UX and Touchpoint Experience , Datev
20 years into Customer and User Experience. CX and Design Strategist. Responsible for product design of DATEV products and customer experience at all customer touchpoints of DATEV. One of the last German-speaking UX bloggers (www.ux-blog.de).
