Supported by
Alexander Stocker \ Virtual Vehicle
Alexander Stocker \ UX Research
Key Researcher, Virtual Vehicle
Alexander Stocker holds a diploma and a doctorate in business administration from the University of Graz (2010) with a focus on business informatics. He is key researcher for contextual information systems and management at the Virtual Vehicle Research Center in Graz, Austria. Previously he worked as a key researcher at JOANNEUM RESEARCH, as assistant to the CEO at the Know-Center and as a consultant for information management and technology at Datev.
Anish Joshi \ Shell
Anish Joshi \ Keynote
Global Head of Design and Innovation (Digital Innovation Hubs), Shell
Global Head of Design and Innovation (Digital Innovation Hubs)
Championing a holistic design proposition from design thinking and service design, through to digital creation (UX & UI) and visual communication; I manage, lead and create strategic, physical, visual and digital work, (coupled with a solid business understanding) along with an international design capability that pushes beyond current trends into truly future focused innovation and invention.
My Experience:
I have worked both client-side and in consultancies on a diverse range of projects and proposition builds:
- Developing strategic design and innovation propositions for Deloitte and Shell
- Creating the product and brand for new Google endeavours
- Living and working in the Bahamas developing the luxury brand strategy of Sandals Resorts
- Bringing digital & design thinking to Roche in Switzerland
- Teaching 3D design in the San Francisco Bay area
- Developing new digital platforms and services for Barclays, Vodafone, Lloyds Banking Group, Financial Times, Aviva, the NHS, Bankinter and the Saudi Arabian Government.
Champion Design and the Design industry through:
- Lecturing at universities and speaking at international conferences
- Contributing to the UK’s/government’s strategy of adopting Design
Bansi Mehta \ Koru UX Design Inc
Bansi Mehta \ UX Research
CEO, Koru UX Design Inc
Fiercely passionate, perfectionist and sharp-thinking, Bansi is driven to build a culture that helps people be their best selves at work. Strengthened by over a decade of power-packed experience, she believes that UX for workforces should be tailored to meet the needs of employees, managers and business owners. A better enterprise UX does not only result in a happier work environment, but also boosts performance, productivity, and revenues. If left to her own devices with no deadlines to beat, Bansi will travel, spend time with family & friends, and read like there’s no tomorrow!
Barbara Koop \ Philips Experience Design
Barbara Koop \ UX Strategy
Design Director, Global COE Lead Usability, Philips Experience Design
User Experience expert with a background in cognitive psychology and AI. Very experienced in Usability, UX methodology, design thinking and data strategy. Sincerely passionate about people and creating the magic (or rather, science) of an amazing experience. I enjoy spreading the word of the user in management, masterclasses and public speaking.
Ben Anyasodo \
Ben Anyasodo \ UX Research
Research Consultant,
Ben is a multidisciplinary Research Consultant, specialized in the psychological aspects of design. With core experience in Human-Machine Interaction, User-Centred Design and Cognitive Ergonomics, Ben enjoys incorporating these elements into developing rounded UX/UCD Strategies which deliver optimum user experience. Ben currently consults for the UK Government in Digital Delivery User Research, as part of the Making Tax Digital programme. Prior to this, Ben worked as a Specialist Researcher in the Human-Machine Interface Group at Jaguar Land Rover as a Research Specialist leading different technology research workstreams in Driver Vehicle Interactions, Technologies and Simulations, and having led many Digital Technology Strategy Projects in the Global Dealer Operations space previously. He is very passionate about incorporating UCD in both simple and complex end-to-end technology contexts. His recent Ted talk explored the future of the real position of the user in digital system design. Outside of work, Ben is an NLP Master Practitioner & Hypnotherapist. He is also a passionate Classical Musician.
Ben Kertman \ Behavior Change Consultant
Ben Kertman \ UX Research
Ben is a behavior change scientist and public health specialist who became a user research consultant to help organizations design experiences that change behaviors and improve human well-being. Impatient with the tendency of behavior change companies to use a single discipline approach (e.g. behavioral economics) and guard their methods behind paywalls, Ben spent the last 7 years developing an open-source, multi-discipline, behavior change framework for researchers and designers to apply to UX. Ben holds a masters in Social and Behavior Science and Public Health from Harvard.
Björn Ganslandt \ Freelance
Björn Ganslandt \ Pre-Workshop
Frontend Developer, Freelance
I’m a freelance frontend developer based in Vienna. I love creating websites that are fast, beautiful and accessible and have been doing so since the late 90s.
I believe that magic happens where UX, Design and Development meet. That’s why I try to work in all of these areas and their intersections: I hold a PhD in Design Theory and have been working as an editorial designer for several years. I worked as a UX consultant and taught Usability at the University of Gießen. But in the end, I gravitate to the technical side of things and was fortunate enough to contribute code to the frontends of companies such as Otto, Eventim, Peek & Cloppenburg, Lotto24, Jumio, and ElitePartner.
Clemens Lutsch \ swohlwahr
Clemens Lutsch \ Pre-Workshop
Partner, swohlwahr
Enabling companies to do the right things in the right way for the right reasons! This has been on my mind for over 26 years, working as an industrial anthropologist and trainer in the field of user experience, human-centered strategy and usability. My expertise has been acquired through work as a freelance consultant, senior executive in agencies, in different industry enterprises and as UX Manager at Microsoft; it has been and continues to be sharpened by my many years of involvement in national and international standardization – for some standards I have the honor to act as as editor (ISO 9241-100 and ISO 9241-161). And because sound qualification in the professional field is important to me, I am a member of the Certification Advisory Board of the Fraunhofer Gesellschaft. As an author and keynote speaker dedicated to a holistic approach to human-centered strategy, software ergonomics and ethics in the age of digitization, you may stumble across one or the other contributions from me… or my short stories in “The Remarkable Mr. Mirchow”. As Managing Partner of swohlwahr – human centered strategy, I live and work in Munich and Vienna.
Cornelia Schuss \ Leoben.at
Cornelia Schuss \ UX Research
Development of Digital Services, Leoben.at
Cornelia directs the development of digital services for the local government of Leoben in the region of Styria/ Austria. She has more than five years of experience in conducting user research for digital and non-digital products.
As UX consultant and content strategist, Cornelia is part of the product development team of the online auction platform aurena.at. Aiming to create useful and user-friendly services and products, she advocates the value of user research throughout the design cycle.
In collaboration with the Web Literacy Lab of FH Joanneum, Cornelia conducted one of the first content strategy projects in Austria. Prior to this, she worked for various publishing houses in Austria and Germany. Cornelia holds a certificate in user research from Nielsen Norman Group and has a master’s degree in Journalism and Corporate Communications.
Dagmar Wehr \ Deutsche Telekom IT GmbH
Dagmar Wehr \ Pre-Workshop
Senior UX Designer, Deutsche Telekom IT GmbH
For more than 15 years Dagmar has been working as a senior UX designer for Deutsche Telekom AG. In addition to extensive experience in both waterfall and agile projects, she has contributed to the design and implementation of concepts for the integration of usability/UX methods into an organization.
For five years now, she has been promoting the Design for All approach and has built up profound knowledge of accessibility. Her goal is to successfully combine UX and AX requirements so that applications are easy to use for ALL users.
Derek Brookman \
Derek Brookman \ UX Strategy
Freelancer,
Derek is a storyteller in the broadest sense. He has delivered countless live pieces-to-camera for multinationals. Carried out TV interviews with the world’s greatest footballers (Lionel Messi, Johann Cruijff…). Presented at exhibitions in Europe and North America. Spoken with a multitude of CEOs and business leaders to generate input for articles, speeches, scripts and other media. Filmed multi-day leadership journeys on three continents. Ghostwritten two books on personal development. And given pitching/story creation guidance during workshops.
In a freelance career spanning 20 years, Derek has worked together with organisations ranging from the BBC and UEFA to Philips, Vodafone and KLM. Two decades of close cooperation with Philips Design, in particular, have helped him fully embrace the importance of optimising the user experience and of putting people, not technology, at the heart of the design process.
Gülay Birand \ Miro
Gülay Birand \ UX Strategy
Head of Product Design, Platform, Miro
Gülay joined Facebook as a Product Design Manager and UX Lead on Facebook Newsfeed in February 2019, where she is working with her team to create excellent experiences that build social value and connection.
Prior to Facebook, she spent 8yrs at Google leading teams on Mobile Ads, Search, Identity, Hangouts, with the last 4 of those years as a UX Design Manager on Google Cloud Platform, focusing on cross-platform user experience design and strategy. Gülay’s passion lies at the cross-section of responsible innovation and service design in all facets of user experience creation.
She cares deeply about the consequences of technological advances and works to establish UX as a key player and advocate to society in the end to end product lifecycle. Linked in profile for more information: https://www.linkedin.com/in/gulaybirand/
Hanna Köhler \ Deutsche Telekom IT GmbH
Hanna Köhler \ Pre-Workshop
Program Manager UX, Deutsche Telekom IT GmbH
Hanna is a senior UX expert with more than 15 years of in-house UX experience in large international companies. As Program Manager UX at Deutsche Telekom IT, Hanna is committed to the best UX of applications used by Deutsche Telekom employees all around the world. She and her team are passionate about working with users to develop innovative, meaningful products and services tailored to their needs.
Hanna is a software engineer who has always had a knack for design and creativity. Working in the field of UX enables her to express both her technical and her creative talents. Before joining Deutsche Telekom IT, Hanna worked at Siemens Healthcare (now Siemens Healthineers), where she worked as a senior usability engineer on user interface concepts for various medical imaging systems. Prior to her role as usability engineer, she worked as a user researcher/requirements manager, web designer, software localization manager and software engineer.
Jan Kiekeben \ XING
Jan Kiekeben \ UX Strategy
Senior Product Designer, XING
Jan is passionate about digital products we all like to use and enjoy. He has a keen interest in every aspect of product design, such as human factors, research, innovative interaction design, and strategy, with the aim of bringing more joy to the online world. As a team player he invests a lot of time in developing the design maturity of his team, peers and organisation at large.
Jan started his career as a business and process consultant for international projects and publishing houses around the globe, where he focussed on solving problems for people working in the printing industry. Jan then followed his passion for design by taking advantage of a unique opportunity to launch a completely new product. Coupling his aptitude for problem-solving with his business background and passion for user experience design, Jan brings a unique perspective and skill set to his teams. With over 10 years of experience under his belt, Jan is currently a Senior Product Designer at XING, helping people grow and foster professional business contacts.
Jennifer Romano \ Google
Jennifer Romano \ UX Research
Senior User Experience (UX) Researcher and Strategist Coach, Google
Jen is a UX Researcher and Manager at Google, an instructor at UC Berkeley and the University of Maryland, and a UXR Coach. She specializes in efficient applications of research methods to ensure scientific rigor is not compromised while working fast to gain actionable results. Jen is co-author of Usability Testing for Survey Research (2017) and co-author/editor of Eye Tracking in User Experience Design (2014). She has held UX positions in both industry and government, and as an independent consultant.
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Jen starting coaching! Want to learn how to get into the UX field? Want to know tips and tricks for succeeding in UX? Want to know what holes you have in your training? Want to discuss tips for establishing a research practice? Sign up for a session! https://www.romanocog.com/coach
Johannes Lehner \ Intact GmbH
Johannes Lehner \ Software Development
UX Designer & Usability Engineer, Intact GmbH
Johannes Lehner is an UX Designer & Usability engineer based in Graz. Together with his office dog Zeus, he forms the UX team at Intact GmbH in southern Styria. Besides that, Johannes also works as freelance UX Designer under the brand “jBear Graphics | designing emotions”. Since 2019, he also teaches UX Design & UX Management as guest lecturer at the University of Passau (Germany). At last years World Usability Day, he was invited to present a topic, he is really passionate about on the UX Day Graz 2019: “Designing for Human = Designing for Emotion”.
In his free time, Johannes is an active member and the Regional Representative Styria and Carinthia of the UXPA Austria and organizes the UXPA Austria Meetup in Graz.
Jürgen Blematl \ AURENA Tech
Jürgen Blematl \ Masterclass
Director , AURENA Tech
Jürgen is project leader for the development of a new online auction platform based in Styria. At aurena.at, he has been building an in-house startup company from scratch and has successfully managed the implementation of a user-centered development process.
As an expert in modeling complex software solutions, Jürgen focuses on agile development and user-centered design. He sees UX as a team sport and puts great effort into creating a shared understanding within a project.
Jürgen is a certified Scrum Master and holds a UX certificate from the Nielsen Norman Group. He has a master’s degree in Logistics Engineering from Montanuniversität Leoben.
Equipped with strong entrepreneurial skills, Jürgen founded his first company at the age of 18. He has been working as a business development consultant for numerous institutions and companies and gained international experience in Malaysia and Germany. His analytical, yet creative approach is also expressed in his passion for photography.
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Quotation
“Talking to the users will change your perspective – every time. Go from guessing to testing and build better solutions.“
Klaus Hofer \ CAT-i
Klaus Hofer \ UX Psychology
Founder and CEO, CAT-i
A corporate psychologist by training, Klaus’s passion for Usability Mapping was triggered by a serious incident that endangered the life of an unsuspecting hospital patient. In search of the cause, he found only opinions, judgmental answers and countless rules. This led him to the question: “How can well trained, focused and dedicated professionals make mistakes that could kill someone?”
The question in turn led him to a lifetime of research, development and now promoting the scientific principles that underpin the development of safer, more usable documentation. He founded CAT-i in 2003 and has personally trained over 4,000 professionals in 38 organizations world-wide.
Born in Austria, Klaus is Canadian Citizen, lives in Canada and spends his spare time on his second passion – music.
Kristin Zibell \
Kristin Zibell \ UX Strategy
Digital Experience Leader,
Kristin Zibell is a digital experience leader who strives to create experiences that make people successful. She has over 16 years of experience in all facets of UX – research, strategy, design, and product – that started with her first job as “webmaster” when the Web was two years old. Her portfolio of work includes Fortune 500 companies and startups alike. The well-known brands she’s worked with are Facebook, Google, FedEx, IBM, DellEMC, Nestle, MillerCoors (now InBev), Kraft (now Mondelez), and GE. Kristin has presented at SXSW Interactive, Forrester CX NYC and SF, and UXPA – Boston and published in UX Matters, UXPA Magazine, and the ACM Journal of Computer Documentation. Currently, she works as a Senior UX Researcher and Team Lead at AnswerLab as primary researcher with their client Facebook Messenger. Kristin is also an instructor with the University of California-Berkeley’s UX program.
Lior Arussy \ CX Guru
Lior Arussy \ Keynote
Lior Arussy spent the first part of his career in various executive positions at world-leading firms, such as Hewlett-Packard. It was at this stage that he recognized that the old, traditional methods of change management were flawed, and simple didn’t work for most companies. Lior took it upon himself to create a different methodology – one which recognizes that the key to truly driving a company’s change for success, is in putting its most important resource at the center of its transformational efforts: its employees. The idea being that, in order for customers to choose your product and get the most out of it, you not only have to have an exceptional product, but a great, dedicated, happy team that stands behind that product’s success. Today, Arussy is one of the leading global authorities in the fields of Customer Experience, Employee Engagement, and Strategy Execution. He is a Corporate Culture expert, a ‘success accelerator’, and a proven, passionate change agent. Called “a triple threat of transformation” by William Taylor, co-founder of Fast Company magazine, Arussy has helped many of the world’s top brands achieve unprecedented goals in customer satisfaction, growth, and profitability. Among these are Mercedes-Benz, Johnson & Johnson, Royal Caribbean Cruises, Thomson Reuters, HSBC, E.ON, FedEx, SAP, and the University of Pennsylvania, to name a few. Lior’s methodology enabled Mercedes-Benz to reach the much-coveted #1 position in customer satisfaction. Another client, a European logistics corporation, leaped from 3% annual organic growth to 44% annual organic growth in just two years! In 2003, Arussy founded the Strativity Group, a strategy firm specializing in customer experience consulting, employee engagement programs, journey mapping, and business growth. In addition, Lior has written seven books on business strategy, customer experience optimization, and achieving the ultimate success. He has also written over 300 articles for publications around the world, including the Harvard Business Review, and Chief Executive media, for which he is a regular contributing author.A recipient of numerous awards worldwide, Arussy’s accomplishments, insights, and publications have been cited and recognized by leading media, such as The Wall Street Journal, The Financial Times, The Times of London, Smart CEO Magazine, ABC, CNBC, Bloomberg TV, and MSNBC. Mr. Arussy currently resides in New Jersey with his wife and five children. He completed his undergraduate degree at Case Western Reserve University, and received his MBA from Weatherhead School of Management. He is a self-professed chocoholic.
Mike Hanna \ CAT-i
Mike Hanna \ UX Strategy
Director, CAT-i
Usability in the Oil and Gas worker is a matter of life and death. Operational behaviors involving risk must be driven by procedures – that is the law. Traditionally documents are well written and technically accurate but are not engineered for usability. The results can be fatal. Usability engineering save lives. We can demonstrate, with real world examples, how usability engineering can reduce accidents.
Behavior driving procedures cannot be crafted with the traditional tools of technical writing. Users are not readers. The pressures of regulatory compliance, process complexity, and a wide spectrum of risk require documents to compensate for human behavioral needs. By applying research about human behavior, the Petrochemical industry is adopting behavioral methodologies to make the workers safer and more efficient. Safety and Usability cannot be separated.
Mirjam Wouters \ Philips Research
Mirjam Wouters \ UX Research
Manager InnovationLab, Philips Research
Innovate the innovation processes. Blend passion, experience, skills, and creativity to the development of meaningful products, services, and experiences that are designed around the need of their users.
Being able to utilize my passion for Design and User Experience within a business context involving cutting edge technology. Committed to delivering disruptive creative solutions within constraints of today’s technology and markets.
Specialties:
- Experience managing a community of Research and Design, organize Events, Hackatons and Rapid co-creation sessions that deliver innovation.
- PMI certified project manager
- Experience in leading the development of multidisciplinary platforms, which involved technology development and consumer research.
- Broad experience of Experience Design direction in different business areas; Lighting, Healthcare, Home automation, Domestic Appliances and Strategic Futures.
Mohan Krishnaraj \ HARMAN International (A Samsung Company)
Mohan Krishnaraj \ UX Strategy
Vice President and Global Head, User Experience, HARMAN International (A Samsung Company)
With over two decades of experience in the UX industry, Mohan Krishnaraj has a proven track record of enabling UX-led business transformation for several Fortune 100 companies by optimizing customer interactions with the brand, offerings, and touch points. He has been instrumental in institutionalizing UX in companies such as Wipro Technologies, Renaissance IT, Aditi Technologies, HARMAN International etc., and has moved these organizations from an ad-hoc user centric design approach to a mature, self-sustained UX practice that delivers value, driven by core business metrics.
The UX team spearheaded by Mohan was awarded the prestigious Red Dot Awards, ranked a leader in experience design by analysts, and recognized as the “Agency of The Year”, two times in a row by LinkedIn.
As the VP of User Experience at HARMAN, he is responsible for leading enterprise-wide customer experience transformations and building a USP with the perfect blend of design and technology.
He is extremely focused on shaping the business vision, user insights, and technology to define the experience strategy. Under his leadership, he has built a global experience design team with deep competency thereby making design a key competitive differentiator.
His deep knowledge of the industry offers an ‘outside in’ approach to deliver great customer experience across sectors.
Prior to joining HARMAN, Mohan served as the Head of User Experience Group at Wipro Technologies, where he has orchestrated multimillion-dollar contracts, implemented innovative UX strategies and turned underperforming business units around. Mohan enjoys gathering first-hand insights from his outstanding network of C-Level execs, VPs and Directors from across US, APAC and Europe about the business needs, challenges and requirements. Mohan’s expertise in influencing brand strategy through CMO workshops has won him rave reviews from industry experts and peers.
Monika Khanna \ IBM
Monika Khanna \ UX Strategy
Associate Design Director, IBM
I’m an empathetic problem solver which has made me a go getter for cracking complex problems for brands like Magicbricks, Mahindra Comviva, Extramarks, Hewett Packard, Honeywell and many more.
Versatile experience in User Experience Design, Team Management, Client handling and Leading Projects from end to end delivery that result in Customer Delight.
With supervisory as well as hands-on expertise in user research, usability analysis, need analysis, project planning, resource management, information architecture, wireframing, prototypes and execution of short to long-term projects, managed and delivered interactive solutions for national & international projects in Information Technology, real estate, E-commerce and Education industry domains.
My unique experience is in working directly with CEOs, Executive level leadership, and Investors.
I analyze users perceptions, mental models, emotions, behaviors, needs and create a psychological branded experience and environment.
I create design flows/systems for products to generate better business and become market leaders.
I help design and implement existing/emerging data platforms as per users/customers needs and desires. Leveraging data to create intelligent predictive digital products that meet users/consumers needs.
Noam Mor \ Cyber Security Company
Noam Mor \ UX Research
UX Lead and Research, Cyber Security Company
Noam is a cognitive psychologist who specializes in UX design, UX research, and ergonomics.
He has vast experience in various industries such as enterprise, retail, government, military, cyber-security, etc.
Years of experience and insights from these different industries gave Noam the tools to effectively move organizations to an efficient and optimal UX process.
Noam currently holds the role of UX lead and research in a major global cyber-security company.
Prior to this, he worked as a UX Architect and researcher for several major companies such as HPE, Tufin, Nice, NCR (retalix), etc.
He also played the role of an ergonomics researcher on a major U.S. Air force project for 3 years,
Conducting eye opening experiments in the fields of visual fatigue, cognitive resources, and role categorization based on physiological and cognitive traits.
As a dedicated family man, Noam spends most of his free time with his three children and wife.
He’s been writing music and lyrics for most of his life, and would probably make it his primary occupation, was it possible.
Norah Neuhuber \ Virtual Vehicle
Norah Neuhuber \ UX Research
Researcher, Virtual Vehicle
Norah Neuhuber, MSc, Researcher for human-centered systems at Virtual Vehicle, holds a master degree in Psychology with a specialization in Human Factors from the University of Graz. Prior to Virtual Vehicle she held a position as Research Associate at the University of Graz, concentrating on human factors research within in the aviation industry. Her main interest is concentrated on human-automation interaction with a main focus on trust in automation.
Panagiotis Zaharias \ theUXProdigy
Panagiotis Zaharias \ UX Research
Founder | Lead UX Researcher, theUXProdigy
Main research/professional interests are focused on User-Centered Design of Information Systems & digital products, Usability Evaluation and User Experience (UX) Research methods. Besides my work in academic institutions, I have been working with many companies and startups across several industries such as Banking and Fintech, E-commerce, E-learning, Travel & Tourism etc.
Currently a Lead UX Researcher and founder at theUXProdigy and adjunct faculty member at the Open University of Cyprus.
Consulting services focus on:
- UX services (Lean UX workshops, user & stakeholder interviews, UX requirements and usability specs, contextual inquiry, longitudinal UX and ethnography, Customer Journey Mapping, usability testing, A/B testing, benchmark and comparative UX evaluation, Heuristic/expert-based evaluation, , card sorting, UX metrics and measurement plans, etc.)
- Gamification design (business application scenarios, player analysis and scenarios, motivation design & mechanics, KPIs definition, optimization support)
Business Training services for companies & individuals and teams (courses, seminars and workshops) with a focus on the following areas:
- User Experience Research & Design
- Digital Product Design
- Gamification Design
Extensive academic research experience with active participation in various European Commission funded research projects. Research output leads to more than 60 published papers in scientific journals, conference proceedings and chapters in books. Metrics regarding the international impact of scientific work on UX and user-centered design:
https://scholar.google.gr/citations
Peter Gregersen \ Mobile Pay
Peter Gregersen \ UX Research
Chief UX Designer, Mobile Pay
» UX Sketching «
Peter Gregersen is a Danish UX Designer. He has conceptualized and designed mobile banking products since 2007, including award winning Danske Mobilbank (Denmark’s first native mobile bank) and MobilePay (the largest Nordic mobile payment solution).
Currently, he is working on strategic projects and concepts for MobilePay and it’s 4 million Nordic users.
Ramy Nassar \
Ramy Nassar \ UX Research
AI + Design Thinking - Author | Facilitator | Speaker,
As the former Managing Director of Design & Strategy for Architech and Head of Innovation for Mattel, Ramy has led diverse teams in the creation of disruptive new digital products, services & platforms. Ramy is the founder of 1000 Days Out and author of the upcoming AI Product Design Handbook.
With a background in computer engineering and Design Thinking, Ramy has straddled technical, design, and business-oriented roles, for clients including Cadillac Fairview, Apple, Air Canada, Facebook, New Balance, Rogers and CIBC.
Ramy teaches Design Thinking at McMaster University and in the Master’s of Engineering, Innovation & Entrepreneurship program at Ryerson University. Ramy is a regular speaker at international events including World Usability Congress, IxDA, FITC, AI Everything, Machine Learning Exchange, AI Business Summit and World Mobile Congress.
Ranjeet Tayi \ Informatica
Ranjeet Tayi \ UX Research
UX Manager, Informatica
Ranjeet Tayi is a product design leader & Ux strategist with 15+ years experience crafting world-class Ux for enterprise – cloud data management products enhancing human experience with simple, usable, beautiful, scalable and intelligent designs. Currently leading global Ux team for Informatica Data Catalog, Privacy & Security products. He started his career as a design entrepreneur, co-founded Mind Visions (VFX company) and later worked for SumTotal, Cognizant & Pure IT Usability Research. His commitment to design-centric social impact has led contribute to several non-profit boards. Co-founded Ignite Hyderabad and a core team member / co-curator of UX INDIA Conference. He spread design happiness by evangelizing good design at various conferences & guest lectures at design/management schools. His talks and articles featured at RSA Conference, World Usability Congress, IUI, UXPA, UXIndia, etc. Graduated in design management from Grow, USA and holds a dual master’s degree in mass communication and advertising.
Rob Manzano \ Zalando SE
Rob Manzano \ UX Research
Head of Design, User Research, Zalando SE
Rob has been a UX leader for 15 years. After his early beginnings in linguistics and communication (as co-founder of music-centric PR company basicpeople), he joined Nokia in 2005, where he learned everything about usability and customer-centricity from the ground up and helped establish a solid user research practice. In 2014 he moved on to SoundCloud, building the user research capability basically from scratch, and making an entire company more user-centric by leveraging everyone’s inner user researcher and establishing strong user models. In 2017, Rob joined Zalando, where over the last 3 years he has transformed a small research team of 4 into a research and customer knowledge organisation counting 30 professionals (user researchers, data analysts, business developers and engineers), combining traditional user research with analytics, machine learning and artificial intelligence approaches, helping create truly individual and personalised customer experiences.
Russ Wilson \ Fidelity Investments
Russ Wilson \ UX Strategy
CDO, Head of Design, Fidelity Investments
- User experience and product executive with 20 years experience in designing and developing successful software applications
- Focus on results, balancing innovation and creativity with practical considerations
- Special expertise in product strategy, user experience design, user interface engineering, and creative thinking
- Proven track record for significantly improving a company’s products resulting in a measurable and dramatic increase in product revenue
- Achieved customer satisfaction levels “among the highest ever seen” (independent firm)
- Managed direct and matrixed teams worldwide consisting of engineers, designers, product management and other functions
- Strong entrepreneurial background; founded both a consulting company and a software product company
- Active involvement in the software design community; requested speaker at CHI, UPA and various other conferences
- Recognized as an innovator, creative thinker, and evangelist for software design and user interface engineering, with a strong appreciation for the growing role that experience design will have in the next generation of products for industry leading companies
Sabina Krishna \ Human Factors Research & Design
Sabina Krishna \ UX Psychology
Director Human Centred Design, Human Factors Research & Design
Strategic leader and HCD-UX specialist having played various roles as head of multi-millions turnkey global projects across industries, technology, domains and a wide business environments.
- Spearheading business strategies, planning, budgeting, customer & consumer relations/retention, global liaisons with organizations, institutions and domain experts.
- Has been instrumental in direct revenue generation
- Very well versed with EMEA, APAC and US markets.
- Developed comprehensive project plans and its execution.
- In-depth understanding of HCD-UX processes and methodologies
- Additionally, specializing in audits, research, trend analysis, Geo-cultural mapping for product & solutions.
- Specialized in building teams, training and establishing a ROI driven practical HCD-UX organisation and culture
Sadok Cervantes \ Wikipedia
Sadok Cervantes \ UX Research
UX Designer, Wikipedia
Sadok was named one of the “Most Innovative Designers of The Year” by FastCompany magazine.
He was awarded one of the 2020 Global Mobile Awards by GSMA, for Best Mobile Innovation.
He has led Design and Product teams for iconic brands such as Wikipedia, Lufthansa, Allianz, TripAdvisor, and The MIT Media Lab, increasing their success metrics and user satisfaction through user research, user testing, branding, visual design, prototyping, A/B testing, and coding.
Sadok is also a UX Mentor and Career Coach at several online design schools like DesignLab, CareerFoundry, and Springboard, where he has helped hundreds of students to be successful in the tech industry.
Sean McGuire \ Microsoft
Sean McGuire \ UX Research
UX Architect, Microsoft
I’m a passionate Design Thinker and I believe well-executed Design Thinking workshops bring tremendous value to projects and Organizations.
BUT THOSE WORKSHOPS NEED PROPER EXECUTION!
This means planning, preparation and follow-up. The point most people miss is that the value creation does not occur in the workshop but after the workshop when consultants and domain experts craft new and better solutions. The workshop is only the input the interesting work comes after the workshop is complete.
My book “Billboard Design Thinking Moderator Training” is available in Lindell. E-book shop.
Stefanos Zafeiropoulos \ theUXProdigy
Stefanos Zafeiropoulos \ Masterclass
UX writer, theUXProdigy
Stefanos is a UX Writer and a linguist. A Creative Copywriter for most of his professional life, with many clients and successful campaigns to decorate his memory, 3 years ago he decided to step into a whole new world named UX and expand his knowledge. Now, as part of Experience Actors, the UX/UI team of Agile Actors, his goal is to design languages that bridge the gap between the human eye and the machine. Words that please the user while serving the product and the business needs. Stefanos is also associate of theUXProdigy
Thomas Immich \ Centigrade
Thomas Immich \ Software Development
Managing Director, Centigrade
Thomas Immich is the owner & managing director of Centigrade and responsible for the company’s UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with respect to their technical feasibility and tool support. During this time, he worked as a UX Manager in numerous client projects, consulting agile development teams in the optimization of user experience processes. He is also a speaker at relevant conferences such as the German UPA and has received several awards, including the “iF communication design award 2010” as well as the “Best Session Award Usability Professionals 2009”.
Verena Seibert-Giller \
Verena Seibert-Giller \ UX Psychology
Consultant,
» UXQCC Foundation Level Certification «
» How to convince developers and stakeholders to take on psychology «
Verena Seibert-Giller is a psychologist, an European pioneer of Usability and User Experience. She has been working in respective industrial as well as research settings for over 25 years, in +500 relevant projects in numerous domains, favoring safety critical areas. She has authored books, is an internationally invited speaker and is engaged in industrial as well as university trainings to introduce UX to the broadest possible audience. Currently her prime interest lies on enhancing user experience work through insights of behavioral and cognitive psychology. She is also a certified UsabilityMapping® Trainer and UXQCC (User Experience Qualification Center Certifications) Master trainer.
Yoel Sumitro \ tiket.com
Yoel Sumitro \ UX Strategy
SVP of Product Design, tiket.com
Originally from Indonesia, Yoel Sumitro left for Seattle to get a degree in UX from the University of Washington. From there, he has been globetrotting: first, he worked as a UX Designer in Apptio in Seattle, followed by Mobilewalla in Singapore and then he was at Adidas Group in Germany. He also worked as a Senior UX researcher at Uber before finally in 2018 he decided to go back to Indonesia and is working at Bukalapak, one of the 4 Indonesian Unicorns, as their VP of Product Design, leading 140+ strong design talents
