Alexander Stocker \ Virtual Vehicle
Alexander Stocker \ UX Research
Key Researcher, Virtual Vehicle
Alexander Stocker holds a diploma and a doctorate in business administration from the University of Graz (2010) with a focus on business informatics. He is key researcher for contextual information systems and management at the Virtual Vehicle Research Center in Graz, Austria. Previously he worked as a key researcher at JOANNEUM RESEARCH, as assistant to the CEO at the Know-Center and as a consultant for information management and technology at Datev.
Amol Kadam \ RBBi
Amol Kadam \ UX Psychology
For over 24 years, I have conceptualized, designed and managed the production of many digital projects for a wide range of clients involving Digital Transformation, Digital Strategy, UX, Usability, Design Thinking and, Customer Experience. Currently at RBBi as the CEO – A venture I co-founded as the first UX, CX and Usability consultancy firm in the Middle East.
My philosophy towards work and this industry comes from the way I live the rest of my life: exploring and reading about new technologies, gadgets and digital trends, listening, observing, analyzing, thinking, sharing, and creating. A professor of mine once pointed out that any great creative is a result of influences, so I hold myself responsible for ensuring that the time i spend outside my work is with creativity, art, gadgets and learning from life’s experiences.
And if asked, I expect my friends would say I’m genial, enthusiastic, a good listener, calm and I relate well to people from all walks of life.
Specialties: User Experience, Usability, Online branding & strategy, usability, information architecture, interaction design, and online & offline interactive media, user experience, digital media
András Rung \ Ergomania Digital Product Design
András Rung \ UX Psychology
CEO, Founder, Voice Strategist, Ergomania Digital Product Design
A veteran of financial User Experience (UX) with 20 years in the business focusing on business needs and innovation, András Rung has worked for various banks, institutions, and Fintech companies since 2002. He is the co-author of the first Hungarian UX book and author of the usability blog Ergomania. He founded the Ergomania Product Design Agency and obtained his PhD in linguistics backed with AI in 2012. He is currently focusing on voice technologies and finance-related innovation.
Anish Joshi \ Shell
Anish Joshi \ Keynote
Global Head of Design and Innovation (Digital Innovation Hubs), Shell
Global Head of Design and Innovation (Digital Innovation Hubs)
Championing a holistic design proposition from design thinking and service design, through to digital creation (UX & UI) and visual communication; I manage, lead and create strategic, physical, visual and digital work, (coupled with a solid business understanding) along with an international design capability that pushes beyond current trends into truly future focused innovation and invention.
I have worked both client-side and in consultancies on a diverse range of projects and proposition builds:
Champion Design and the Design industry through:
Barbara Koop \ Philips Experience Design
Barbara Koop \ UX Strategy
Design Director, Global COE Lead Usability, Philips Experience Design
User Experience expert with a background in cognitive psychology and AI. Very experienced in Usability, UX methodology, design thinking and data strategy. Sincerely passionate about people and creating the magic (or rather, science) of an amazing experience. I enjoy spreading the word of the user in management, masterclasses and public speaking.
Ben Anyasodo \
Ben Anyasodo \ UX Research
Ben is a multidisciplinary Research Consultant, specialized in the psychological aspects of design. With core experience in Human-Machine Interaction, User-Centred Design and Cognitive Ergonomics, Ben enjoys incorporating these elements into developing rounded UX/UCD Strategies which deliver optimum user experience. Ben currently consults for the UK Government in Digital Delivery User Research, as part of the Making Tax Digital programme. Prior to this, Ben worked as a Specialist Researcher in the Human-Machine Interface Group at Jaguar Land Rover as a Research Specialist leading different technology research workstreams in Driver Vehicle Interactions, Technologies and Simulations, and having led many Digital Technology Strategy Projects in the Global Dealer Operations space previously. He is very passionate about incorporating UCD in both simple and complex end-to-end technology contexts. His recent Ted talk explored the future of the real position of the user in digital system design. Outside of work, Ben is an NLP Master Practitioner & Hypnotherapist. He is also a passionate Classical Musician.
Carrie Yury \ Fjord
Carrie Yury \ UX Strategy
Group Design Director and Research Practice Lead, Fjord
Carrie Yury, Group Design Director and Research Practice Lead at Fjord, has spent her career making things that matter. Over the past 20 years, the human-centered design research and strategy that she has led has helped design new products and services for employees and customers across a range of industries, from health care and automotive to electronics and high tech. An innovator, Carrie has pioneered new ways of working, including Agile Research and Living Strategy. As a maker, she brings her experience and perspective as a nationally known visual artist with her to solving problems in the business world.
Clemens Lutsch \ swohlwahr
Clemens Lutsch \ Pre-Workshop
Enabling companies to do the right things in the right way for the right reasons! This has been on my mind for over 26 years, working as an industrial anthropologist and trainer in the field of user experience, human-centered strategy and usability. My expertise has been acquired through work as a freelance consultant, senior executive in agencies, in different industry enterprises and as UX Manager at Microsoft; it has been and continues to be sharpened by my many years of involvement in national and international standardization – for some standards I have the honor to act as as editor (ISO 9241-100 and ISO 9241-161). And because sound qualification in the professional field is important to me, I am a member of the Certification Advisory Board of the Fraunhofer Gesellschaft. As an author and keynote speaker dedicated to a holistic approach to human-centered strategy, software ergonomics and ethics in the age of digitization, you may stumble across one or the other contributions from me… or my short stories in “The Remarkable Mr. Mirchow”. As Managing Partner of swohlwahr – human centered strategy, I live and work in Munich and Vienna.
Cornelia Schuss \ Leoben.at
Cornelia Schuss \ UX Research
Development of Digital Services, Leoben.at
Cornelia directs the development of digital services for the local government of Leoben in the region of Styria/ Austria. She has more than five years of experience in conducting user research for digital and non-digital products.
As UX consultant and content strategist, Cornelia is part of the product development team of the online auction platform aurena.at. Aiming to create useful and user-friendly services and products, she advocates the value of user research throughout the design cycle.
In collaboration with the Web Literacy Lab of FH Joanneum, Cornelia conducted one of the first content strategy projects in Austria. Prior to this, she worked for various publishing houses in Austria and Germany. Cornelia holds a certificate in user research from Nielsen Norman Group and has a master’s degree in Journalism and Corporate Communications.
Dagmar Wehr \ Deutsche Telekom IT GmbH
Dagmar Wehr \ Pre-Workshop
Senior UX Designer, Deutsche Telekom IT GmbH
For more than 15 years Dagmar has been working as a senior UX designer for Deutsche Telekom AG. In addition to extensive experience in both waterfall and agile projects, she has contributed to the design and implementation of concepts for the integration of usability/UX methods into an organization.
For five years now, she has been promoting the Design for All approach and has built up profound knowledge of accessibility. Her goal is to successfully combine UX and AX requirements so that applications are easy to use for ALL users.
Derek Brookman \
Derek Brookman \ UX Strategy
Derek is a storyteller in the broadest sense. He has delivered countless live pieces-to-camera for multinationals. Carried out TV interviews with the world’s greatest footballers (Lionel Messi, Johann Cruijff…). Presented at exhibitions in Europe and North America. Spoken with a multitude of CEOs and business leaders to generate input for articles, speeches, scripts and other media. Filmed multi-day leadership journeys on three continents. Ghostwritten two books on personal development. And given pitching/story creation guidance during workshops.
In a freelance career spanning 20 years, Derek has worked together with organisations ranging from the BBC and UEFA to Philips, Vodafone and KLM. Two decades of close cooperation with Philips Design, in particular, have helped him fully embrace the importance of optimising the user experience and of putting people, not technology, at the heart of the design process.
Hanna Köhler \ Deutsche Telekom IT GmbH
Hanna Köhler \ Pre-Workshop
Program Manager UX, Deutsche Telekom IT GmbH
Hanna is a senior UX expert with more than 15 years of in-house UX experience in large international companies. As Program Manager UX at Deutsche Telekom IT, Hanna is committed to the best UX of applications used by Deutsche Telekom employees all around the world. She and her team are passionate about working with users to develop innovative, meaningful products and services tailored to their needs.
Hanna is a software engineer who has always had a knack for design and creativity. Working in the field of UX enables her to express both her technical and her creative talents. Before joining Deutsche Telekom IT, Hanna worked at Siemens Healthcare (now Siemens Healthineers), where she worked as a senior usability engineer on user interface concepts for various medical imaging systems. Prior to her role as usability engineer, she worked as a user researcher/requirements manager, web designer, software localization manager and software engineer.
Jan Kiekeben \ XING
Jan Kiekeben \ UX Strategy
Senior Product Designer, XING
Jan is passionate about digital products we all like to use and enjoy. He has a keen interest in every aspect of product design, such as human factors, research, innovative interaction design, and strategy, with the aim of bringing more joy to the online world. As a team player he invests a lot of time in developing the design maturity of his team, peers and organisation at large.
Jan started his career as a business and process consultant for international projects and publishing houses around the globe, where he focussed on solving problems for people working in the printing industry. Jan then followed his passion for design by taking advantage of a unique opportunity to launch a completely new product. Coupling his aptitude for problem-solving with his business background and passion for user experience design, Jan brings a unique perspective and skill set to his teams. With over 10 years of experience under his belt, Jan is currently a Senior Product Designer at XING, helping people grow and foster professional business contacts.
Johannes Lehner \ Intact GmbH
Johannes Lehner \ Software Development
UX Designer & Usability Engineer, Intact GmbH
Johannes Lehner is an UX Designer & Usability engineer based in Graz. Together with his office dog Zeus, he forms the UX team at Intact GmbH in southern Styria. Besides that, Johannes also works as freelance UX Designer under the brand “jBear Graphics | designing emotions”. Since 2019, he also teaches UX Design & UX Management as guest lecturer at the University of Passau (Germany). At last years World Usability Day, he was invited to present a topic, he is really passionate about on the UX Day Graz 2019: “Designing for Human = Designing for Emotion”.
In his free time, Johannes is an active member and the Regional Representative Styria and Carinthia of the UXPA Austria and organizes the UXPA Austria Meetup in Graz.
Jürgen Blematl \ AURENA Tech
Jürgen Blematl \ Masterclass
Director , AURENA Tech
Jürgen is project leader for the development of a new online auction platform based in Styria. At aurena.at, he has been building an in-house startup company from scratch and has successfully managed the implementation of a user-centered development process.
As an expert in modeling complex software solutions, Jürgen focuses on agile development and user-centered design. He sees UX as a team sport and puts great effort into creating a shared understanding within a project.
Jürgen is a certified Scrum Master and holds a UX certificate from the Nielsen Norman Group. He has a master’s degree in Logistics Engineering from Montanuniversität Leoben.
Equipped with strong entrepreneurial skills, Jürgen founded his first company at the age of 18. He has been working as a business development consultant for numerous institutions and companies and gained international experience in Malaysia and Germany. His analytical, yet creative approach is also expressed in his passion for photography.
“Talking to the users will change your perspective – every time. Go from guessing to testing and build better solutions.“
Klaus Hofer \ CAT-i
Klaus Hofer \ UX Psychology
Founder and CEO, CAT-i
A corporate psychologist by training, Klaus’s passion for Usability Mapping was triggered by a serious incident that endangered the life of an unsuspecting hospital patient. In search of the cause, he found only opinions, judgmental answers and countless rules. This led him to the question: “How can well trained, focused and dedicated professionals make mistakes that could kill someone?”
The question in turn led him to a lifetime of research, development and now promoting the scientific principles that underpin the development of safer, more usable documentation. He founded CAT-i in 2003 and has personally trained over 4,000 professionals in 38 organizations world-wide.
Born in Austria, Klaus is Canadian Citizen, lives in Canada and spends his spare time on his second passion – music.
Kristin Zibell \
Kristin Zibell \ UX Strategy
Digital Experience Leader,
Kristin Zibell is a digital experience leader who strives to create experiences that make people successful. She has over 16 years of experience in all facets of UX – research, strategy, design, and product – that started with her first job as “webmaster” when the Web was two years old. Her portfolio of work includes Fortune 500 companies and startups alike. The well-known brands she’s worked with are Facebook, Google, FedEx, IBM, DellEMC, Nestle, MillerCoors (now InBev), Kraft (now Mondelez), and GE. Kristin has presented at SXSW Interactive, Forrester CX NYC and SF, and UXPA – Boston and published in UX Matters, UXPA Magazine, and the ACM Journal of Computer Documentation. Currently, she works as a Senior UX Researcher and Team Lead at AnswerLab as primary researcher with their client Facebook Messenger. Kristin is also an instructor with the University of California-Berkeley’s UX program.
Lior Arussy \ CX Guru
Lior Arussy \ Keynote
Lior Arussy spent the first part of his career in various executive positions at world-leading firms, such as Hewlett-Packard. It was at this stage that he recognized that the old, traditional methods of change management were flawed, and simple didn’t work for most companies. Lior took it upon himself to create a different methodology – one which recognizes that the key to truly driving a company’s change for success, is in putting its most important resource at the center of its transformational efforts: its employees. The idea being that, in order for customers to choose your product and get the most out of it, you not only have to have an exceptional product, but a great, dedicated, happy team that stands behind that product’s success. Today, Arussy is one of the leading global authorities in the fields of Customer Experience, Employee Engagement, and Strategy Execution. He is a Corporate Culture expert, a ‘success accelerator’, and a proven, passionate change agent. Called “a triple threat of transformation” by William Taylor, co-founder of Fast Company magazine, Arussy has helped many of the world’s top brands achieve unprecedented goals in customer satisfaction, growth, and profitability. Among these are Mercedes-Benz, Johnson & Johnson, Royal Caribbean Cruises, Thomson Reuters, HSBC, E.ON, FedEx, SAP, and the University of Pennsylvania, to name a few. Lior’s methodology enabled Mercedes-Benz to reach the much-coveted #1 position in customer satisfaction. Another client, a European logistics corporation, leaped from 3% annual organic growth to 44% annual organic growth in just two years! In 2003, Arussy founded the Strativity Group, a strategy firm specializing in customer experience consulting, employee engagement programs, journey mapping, and business growth. In addition, Lior has written seven books on business strategy, customer experience optimization, and achieving the ultimate success. He has also written over 300 articles for publications around the world, including the Harvard Business Review, and Chief Executive media, for which he is a regular contributing author.A recipient of numerous awards worldwide, Arussy’s accomplishments, insights, and publications have been cited and recognized by leading media, such as The Wall Street Journal, The Financial Times, The Times of London, Smart CEO Magazine, ABC, CNBC, Bloomberg TV, and MSNBC. Mr. Arussy currently resides in New Jersey with his wife and five children. He completed his undergraduate degree at Case Western Reserve University, and received his MBA from Weatherhead School of Management. He is a self-professed chocoholic.
Martha Cotton \ Fjord
Martha Cotton \ Keynote
Global Co-Lead, Fjord
Martha Cotton is a Managing Director with Accenture and is Global Co-Lead for Fjord. A seasoned consultant, with over 20 years working as an applied ethnographer, she joined Fjord in 2016 to lead the Design Research practice. Martha has spent her career studying how everyday people engage with products, services and brands, as well as helping her clients work differently and with a human-centered lens. Her career has had her collaborate with a range of practitioners including designers, engineers, business analysts, marcomms, and brand strategists. Prior to joining Fjord, she was a partner at gravitytank. Past experience also includes leadership roles at HLB, Hall & Partners and Sapient. Martha is on the faculty of Northwestern University’s MMM program–the Kellogg School of Management’s marquee Design Thinking degree–where she developed and now teaches the Design Research curriculum.
Mike Hanna \ CAT-i
Mike Hanna \ UX Strategy
Usability in the Oil and Gas worker is a matter of life and death. Operational behaviors involving risk must be driven by procedures – that is the law. Traditionally documents are well written and technically accurate but are not engineered for usability. The results can be fatal. Usability engineering save lives. We can demonstrate, with real world examples, how usability engineering can reduce accidents.
Behavior driving procedures cannot be crafted with the traditional tools of technical writing. Users are not readers. The pressures of regulatory compliance, process complexity, and a wide spectrum of risk require documents to compensate for human behavioral needs. By applying research about human behavior, the Petrochemical industry is adopting behavioral methodologies to make the workers safer and more efficient. Safety and Usability cannot be separated.
Mirjam Wouters \ Philips Research
Mirjam Wouters \ UX Research
Manager InnovationLab, Philips Research
Innovate the innovation processes. Blend passion, experience, skills, and creativity to the development of meaningful products, services, and experiences that are designed around the need of their users.
Being able to utilize my passion for Design and User Experience within a business context involving cutting edge technology. Committed to delivering disruptive creative solutions within constraints of today’s technology and markets.
Mohan Krishnaraj \ HARMAN International (A Samsung Company)
Mohan Krishnaraj \ UX Strategy
Vice President and Global Head, User Experience, HARMAN International (A Samsung Company)
With over two decades of experience in the UX industry, Mohan Krishnaraj has a proven track record of enabling UX-led business transformation for several Fortune 100 companies by optimizing customer interactions with the brand, offerings, and touch points. He has been instrumental in institutionalizing UX in companies such as Wipro Technologies, Renaissance IT, Aditi Technologies, HARMAN International etc., and has moved these organizations from an ad-hoc user centric design approach to a mature, self-sustained UX practice that delivers value, driven by core business metrics.
The UX team spearheaded by Mohan was awarded the prestigious Red Dot Awards, ranked a leader in experience design by analysts, and recognized as the “Agency of The Year”, two times in a row by LinkedIn.
As the VP of User Experience at HARMAN, he is responsible for leading enterprise-wide customer experience transformations and building a USP with the perfect blend of design and technology.
He is extremely focused on shaping the business vision, user insights, and technology to define the experience strategy. Under his leadership, he has built a global experience design team with deep competency thereby making design a key competitive differentiator.
His deep knowledge of the industry offers an ‘outside in’ approach to deliver great customer experience across sectors.
Prior to joining HARMAN, Mohan served as the Head of User Experience Group at Wipro Technologies, where he has orchestrated multimillion-dollar contracts, implemented innovative UX strategies and turned underperforming business units around. Mohan enjoys gathering first-hand insights from his outstanding network of C-Level execs, VPs and Directors from across US, APAC and Europe about the business needs, challenges and requirements. Mohan’s expertise in influencing brand strategy through CMO workshops has won him rave reviews from industry experts and peers.
Nikolai Ebinger \ Virtual Vehicle Research GmbH
Nikolai Ebinger \ UX Research
Junior Researcher, Virtual Vehicle Research GmbH
Nikolai Ebinger holds a master´s degree in Psychology from the University of Graz. He is a researcher for Human Factors at the Virtual Vehicle Research Center with focus on trust, reliance, and human oversight. He is involved in several national and international research projects that focus on automated driving and artificial intelligence.
Noam Mor \ Cyber Security Company
Noam Mor \ UX Research
UX Lead and Research, Cyber Security Company
Noam is a cognitive psychologist who specializes in UX design, UX research, and ergonomics.
He has vast experience in various industries such as enterprise, retail, government, military, cyber-security, etc.
Years of experience and insights from these different industries gave Noam the tools to effectively move organizations to an efficient and optimal UX process.
Noam currently holds the role of UX lead and research in a major global cyber-security company.
Prior to this, he worked as a UX Architect and researcher for several major companies such as HPE, Tufin, Nice, NCR (retalix), etc.
He also played the role of an ergonomics researcher on a major U.S. Air force project for 3 years,
Conducting eye opening experiments in the fields of visual fatigue, cognitive resources, and role categorization based on physiological and cognitive traits.
As a dedicated family man, Noam spends most of his free time with his three children and wife.
He’s been writing music and lyrics for most of his life, and would probably make it his primary occupation, was it possible.
Panagiotis Zaharias \ theUXProdigy
Panagiotis Zaharias \ UX Research
Founder | Lead UX Researcher, theUXProdigy
Main research/professional interests are focused on User-Centered Design of Information Systems & digital products, Usability Evaluation and User Experience (UX) Research methods. Besides my work in academic institutions, I have been working with many companies and startups across several industries such as Banking and Fintech, E-commerce, E-learning, Travel & Tourism etc.
Currently a Lead UX Researcher and founder at theUXProdigy and adjunct faculty member at the Open University of Cyprus.
Consulting services focus on:
Business Training services for companies & individuals and teams (courses, seminars and workshops) with a focus on the following areas:
Extensive academic research experience with active participation in various European Commission funded research projects. Research output leads to more than 60 published papers in scientific journals, conference proceedings and chapters in books. Metrics regarding the international impact of scientific work on UX and user-centered design:
Peter Gregersen \ Mobile Pay
Peter Gregersen \ UX Research
Chief UX Designer, Mobile Pay
» UX Sketching «
Peter Gregersen is a Danish UX Designer. He has conceptualized and designed mobile banking products since 2007, including award winning Danske Mobilbank (Denmark’s first native mobile bank) and MobilePay (the largest Nordic mobile payment solution).
Currently, he is working on strategic projects and concepts for MobilePay and it’s 4 million Nordic users.
Ramy Nassar \
Ramy Nassar \ UX Research
AI + Design Thinking - Author | Facilitator | Speaker,
As the former Managing Director of Design & Strategy for Architech and Head of Innovation for Mattel, Ramy has led diverse teams in the creation of disruptive new digital products, services & platforms. Ramy is the founder of 1000 Days Out and author of the upcoming AI Product Design Handbook.
With a background in computer engineering and Design Thinking, Ramy has straddled technical, design, and business-oriented roles, for clients including Cadillac Fairview, Apple, Air Canada, Facebook, New Balance, Rogers and CIBC.
Ramy teaches Design Thinking at McMaster University and in the Master’s of Engineering, Innovation & Entrepreneurship program at Ryerson University. Ramy is a regular speaker at international events including World Usability Congress, IxDA, FITC, AI Everything, Machine Learning Exchange, AI Business Summit and World Mobile Congress.
Rob Manzano \ Zalando SE
Rob Manzano \ Keynote
Head of Design, User Research, Zalando SE
Rob has been a UX leader for 16 years. After his early beginnings in linguistics and communication (as co-founder of music-centric PR company basicpeople), he joined Nokia in 2005, where he learned everything about usability and customer-centricity from the ground up and helped establish a solid user research practice. In 2014 he moved on to SoundCloud, building the user research capability basically from scratch, and making an entire company more user-centric by leveraging everyone’s inner user researcher and establishing strong user models. In 2017, Rob joined Zalando, where over the last 3 years he has transformed a small research team of 4 into a research and customer knowledge organisation counting 30 professionals (user researchers, data analysts, business developers and engineers), combining traditional user research with analytics, machine learning and artificial intelligence approaches, helping create truly individual and personalised customer experiences.
Sadok Cervantes \ Wikipedia
Sadok Cervantes \ UX Research
UX Designer, Wikipedia
Sadok was named one of the “Most Innovative Designers of The Year” by FastCompany magazine.
He was awarded one of the 2020 Global Mobile Awards by GSMA, for Best Mobile Innovation.
He has led Design and Product teams for iconic brands such as Wikipedia, Lufthansa, Allianz, TripAdvisor, and The MIT Media Lab, increasing their success metrics and user satisfaction through user research, user testing, branding, visual design, prototyping, A/B testing, and coding.
Sadok is also a UX Mentor and Career Coach at several online design schools like DesignLab, CareerFoundry, and Springboard, where he has helped hundreds of students to be successful in the tech industry.
Sascha Wolter \ DB Systel GmbH
Sascha Wolter \ UX Research
Chief Advisor (UX/Conversational AI), DB Systel GmbH
Sascha Wolter is a professional developer and user experience enthusiast. His true passion is to improve the human-computer interaction: He loves to build conversational and multimodal experiences with text (chatbots) and voice (aka Alexa). He works as a consultant, trainer, lecturer, speaker, and author. He published numerous books and video trainings, for instance a Conversation Design course at the Cognigy Academy and a Conversational AI training for LinkedIn Learning.
He is Chief Advisor (UX/Conversational AI) at DB Systel (Deutsche Bahn) and board member of the Usability & User Experience working group at the federal association BITKOM. Prior to that he worked as Senior UX Consultant and Principal Technology Evangelist at Cognigy, as Senior Technology Evangelist for Alexa at Amazon, as Senior Developer Evangelist at Deutsche Telekom (e.g. Smart Home), and as freelancer.
Sean McGuire \ Microsoft
Sean McGuire \ UX Research
UX Architect, Microsoft
I’m a passionate Design Thinker and I believe well-executed Design Thinking workshops bring tremendous value to projects and Organizations.
BUT THOSE WORKSHOPS NEED PROPER EXECUTION!
This means planning, preparation and follow-up. The point most people miss is that the value creation does not occur in the workshop but after the workshop when consultants and domain experts craft new and better solutions. The workshop is only the input the interesting work comes after the workshop is complete.
My book “Billboard Design Thinking Moderator Training” is available in Lindell. E-book shop.
Stefanos Zafeiropoulos \ Agile Actors
Stefanos Zafeiropoulos \ Masterclass
UX writer, Agile Actors
Stefanos is a UX Writer and a linguist. A Creative Copywriter for most of his professional life, with many clients and successful campaigns to decorate his memory, 3 years ago he decided to step into a whole new world named UX and expand his knowledge. Now, as part of Experience Actors, the UX/UI team of Agile Actors, his goal is to design languages that bridge the gap between the human eye and the machine. Words that please the user while serving the product and the business needs. Stefanos is also associate of theUXProdigy
Thomas Grill \ UXFocus
Thomas Grill \ Software Development
Thomas is founder and managing director of UXfocus. He has a PhD focussing on methods and tools in HCI.
Long term experience and practice from academic and industrial backgrounds underpin his experience in the area of human centred design with a focus on digital products and services.
With UXfocus he is supporting companies with User Experience Consulting, User Research as well as UX/UI Design and Usability Evaluation services.
Thomas has experience in areas like MedTec products, safety relevant systems, health and lifestyle as well as innovation in general. The user-centred approach drives his work at every step of the process and lays the foundation for the success of their product designs.
Thomas Immich \ Centigrade
Thomas Immich \ Software Development
Managing Director, Centigrade
Thomas Immich is the owner & managing director of Centigrade and responsible for the company’s UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with respect to their technical feasibility and tool support. During this time, he worked as a UX Manager in numerous client projects, consulting agile development teams in the optimization of user experience processes. He is also a speaker at relevant conferences such as the German UPA and has received several awards, including the “iF communication design award 2010” as well as the “Best Session Award Usability Professionals 2009”.
Verena Seibert-Giller \
Verena Seibert-Giller \ UX Psychology
Verena Seibert-Giller is a psychologist, an European pioneer of Usability and User Experience. She has been working in respective industrial as well as research settings for over 25 years, in +500 relevant projects in numerous domains, favoring safety critical areas. She has authored books, is an internationally invited speaker and is engaged in industrial as well as university trainings to introduce UX to the broadest possible audience. Currently her prime interest lies on enhancing user experience work through insights of behavioral and cognitive psychology. She is also a certified UsabilityMapping® Trainer and UXQCC (User Experience Qualification Center Certifications) Master trainer.
Yoel Sumitro \ tiket.com
Yoel Sumitro \ UX Strategy
SVP of Product Design, tiket.com
Originally from Indonesia, Yoel Sumitro left for Seattle to get a degree in UX from the University of Washington. He has been globetrotting: first, he worked as a UX Designer in Apptio in Seattle, followed by Mobilewalla in Singapore, and then he was at Adidas Group in Germany. He also worked as a Senior UX researcher at Uber before finally, in 2018, he decided to go back to Indonesia and is working at Bukalapak, one of the 4 Indonesian Unicorns, as their VP of Product Design, leading 140+ strong design talents. Now he is helping tiket.com to design the most consumer-centric online travel agent by simplifying the way people travel the world.
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