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1 Tickets
2 Personal Information
3 Payment

Buying Information

How can I buy tickets?


After registering, you will receive a digital invoice per email. You will get an email after your payment with further information for Swapcard (our platform for the virtual World Usability Congress).


Credit Card (stripe)

After registering and payment, you get the payment information via email and you will receive another email with further information for Swapcard (our platform for the virtual World Usability Congress).

Can I buy a late bird ticket at the conference?

It is possible to get a late bird ticket during the conference but be aware that you just can pay via Credit Card (stripe).

Can I purchase a ticket for someone else?

Yes, at the end of the 2nd step „Personal Information“ of the registration process, is an option called „Different Recipient“, after selecting you can enter the information of the ticket recipient.

Where do I find my ticket after the purchase?

This year we don’t have digital tickets. After purchasing your ticket, you received an email from Swapcard (our platform for the virtual World Usability Congress) with further information.

Please check your spam folder, in case you didn’t receive any e-mail. If you still can’t find your ticket, please contact pegasus@worldusabilitycongress.com.

I have lost my ticket. What should I do?

In cases of lost information, please contact pegasus@worldusabilitycongress.com.

How do I make a group booking?

We do offer discounts for groups of at least three people. If you are interested in a group discount contact us directly, since the discount depends on the size of the group.

Get in Touch

Can I change the information of the ticket recipient?

You can change basic information like your name or company directly on Swapcard (you will receive an email after purchasing a ticket with a link to your account on our event platform).

In cases of other changes, please contact pegasus@worldusabilitycongress.com as soon as possible.

Do I get a refund if I can’t attend the event?

No, there is no refund if you can’t attend but participants can always nominate other people and transfer their tickets. These individuals then enter into the rights and obligations of the participants reversed.

For further questions or other requests contact pegasus@worldusabilitycongress.com.

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