Building a Research Repository to Enhance Customer Feedback
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Location:
Hall 2
Topic:
ux research
Key Learnings
- Understand the value of user experience (UX) research repository
- Discover the steps of building a UX research repository
- Learn how to maintain a UX research repository
Speakers
Speaker: Marc Majers
Profession: Head of UX Research
Workplace: Progressive
Description
In this session, dive into a case study of how a large organization built a user experience (UX) research repository. Find out what steps are needed, and how the documented insights impact the software development lifecycle (SDLC).